Assistant Store Manager

Oliver Bonas; Swindon; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A dynamic retail company located in Swindon is looking for an Assistant Store Manager to join their team. This role involves working closely with the Store Manager to drive sales and motivate the team while ensuring exceptional customer experiences. The position offers flexibility in hours and emphasizes a positive work environment. Key responsibilities include analyzing reports for store performance, leading the team, and supporting their career progression. A range of benefits including generous discounts and a pension plan are also provided.

Benefits

Generous employee discount

Flexible holiday policy

Annual discretionary bonus

Pension plan

Qualifications

• Experience in managing a team effectively.
• Positive and vibrant attitude in the workplace.
• Strong organisational and multitasking skills.

Responsibilities

• Analyze store performance reports and KPIs.
• Support team members' career progression.
• Ensure exceptional customer experiences.

Skills

Team management

Commercial awareness

Exceptional organisation

Positivity and vibrancy

Job description

We are looking for a Assistant Store Manager to join Team OB in our Bath store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We dont take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. Theyre confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

Responsibilities

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store's performance and identify development areas.
• Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adheres to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
• Work with the Store Manager to share joint responsibility for the day‑to‑day running of the store.
• Lead by example, co-manage a small team of between 4‑6 members of staff, and motivate them to deliver exceptional availability, 5-star service, and commercial results.

Qualifications

• Experience in team management.
• Positivity, vibrancy, and readiness to take on anything.
• A kind, helpful, and considerate approach towards customers and team members alike.
• Exceptional organisation skills and natural multitasking ability.
• Commercial awareness.
• Ambition, resourcefulness, and a desire to learn more.

Benefits

• Generous employee discount up to 60% off all OB products.
• Free access to our 24 hour employee assistance programme with Care First offering financial, emotional and vocational support.
• Flexible holiday 30 days (including bank holidays) increasing to 35 days with length of service.
• Annual discretionary profit‑related bonus scheme.
• Free membership for our Westfield Health Cash Plan or Private Medical.
• Auto‑enrolment into our pension plan.
• Refer a Friend incentive.
• Enhanced maternity, paternity, adoption and shared parental leave.
• Equity, Diversity and Inclusivity Voice network and EDI team.
• Mental Health First Aider support.
• Education and support through 360L eLearning platform.
• Free refreshments and treats in store.

We welcome all eligible applicants for this role, particularly speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident employer under the Disability Confident employer scheme. Please see our EDI commitments on our website: https://www.oliverbonas.com/meet-the-team/diversity.