Assistant Store Manager

Cotswold Outdoor; Southampton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Staff discounts

33 days holiday (incl. statutory)

EV Salary Sacrifice scheme

Volunteer day

Wellbeing support

Perks platform

Job summary

Cotswold Outdoor is seeking an Assistant Store Manager to help lead a busy store in the Southampton area. You will support daily operations, coach staff to deliver expert customer service, and step in when the Store Manager is away.

Expect a starting salary of £28,000 with a yearly bonus of up to £2,000, plus extensive staff discounts and ongoing training opportunities to develop leadership skills and product knowledge.

Qualifications

• Experience leading a store team.
• Ability to deliver expert customer service.
• Knowledge of stock management and store safety.

Responsibilities

• Support day-to-day running of the store.
• Drive high performance and coaching of the team.
• Lead in the Store Manager's absence and maintain presentation standards.

Skills

Leadership

Customer service

Team coaching

Stock management

Job description

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? We're looking for an Assistant Store Manager to help lead one of our busy stores. In this role you will:

• Help with the day-to-day running of the store
• Encourage your team to give expert service
• Take charge when the Store Manager is away
• Work 40 hours per week
• Enjoy great benefits including staff discounts and regular development opportunities, Whether you're moving up in your career or building your leadership skills, we'll support you with training and chances to grow - so you can help create great experiences for customers and your team.
• What you'll be doing Working in partnership with your Store Manager, you'll support your team to give every customer a great experience. In this role you'll:
• Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
• Lead by example, motivating your team to deliver expert service and hit performance targets
• Help create an inclusive, welcoming environment where every customer feels valued
• Step up to lead the team in the Store Manager's absence
• Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in
  We're looking for someone who's confident leading a team, enjoys helping others and understands how a store runs behind the scenes. You'll enjoy this role if you:
• Have experience as an Assistant Store Manager and know how to get the best from a team
• Take pride in delivering outstanding customer service and helping people find the right products
• Understand the key parts of store operations, from stock and safety to visual standards
• Value being part of a supportive team that works together to bring out the best in each other
  We believe life is better when it's spent outdoors. Whether it's hiking, running or just enjoying fresh air, being outside helps us feel connected and refreshed. Behind every great adventure is the right gear, and behind that, a passionate team.
• As an Assistant Store Manager you'll contribute to leading that team. You'll help to make the store a friendly place where customers can get expert advice and the right equipment for their adventures. We're part of the Cotswold Outdoor Group which includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, helpful advice and care about protecting the planet.
• Starting salary of £28000 - £28000, plus a yearly bonus of up to £2,000
• 40-60% discount on top outdoor brands across our stores
• 33 days holiday with the option to buy more
• Electric Vehicle Salary Sacrifice scheme - dependent on meeting eligibility
• Volunteer day with a charity of your choice
• Ongoing training and development, including leadership support and expert sessions from leading brands
• Free, confidential wellbeing support whenever you need it
• Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform