Assistant Store Manager

Footasylum; Newport; On-site; GBP 22,000 - 30,000; Full time

Job summary

A vibrant retail brand seeks an Assistant Store Manager for their Newport store. This role involves supporting the Store Manager in daily operations, leading a passionate team, and delivering excellent customer service. Ideal candidates are experienced in fashion retail and possess strong leadership and communication skills. The company fosters a supportive environment, focused on training and career progression, ensuring employees thrive and feel empowered.

Qualifications

• Proven experience in fashion retail and managerial roles.
• Strong track record of leading and developing teams.
• Ability to thrive under pressure with excellent communication.

Responsibilities

• Assisting the Store Manager in daily store operations.
• Overseeing employees and modeling effective leadership.
• Providing excellent customer service and managing in the Manager's absence.

Skills

Leadership

Communication

Organisational Skills

Adaptability

Customer Service Mindset

Fashion Industry Knowledge

Job description

Description

We are hiring for an Assistant Store Manager to join one of our exciting stores based in Newport.

There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.

An Assistant Manager will be responsible for assisting the Store Manager with the store’s day-to-day responsibilities. You will do so by taking on managerial tasks such as overseeing employees, modelling effective leadership, and offering excellent customer service. A primary responsibility of an Assistant Manager is to carry out the Manager’s role in their absence. You will utilise this role to acquire and develop a Store Manager’s duties and ultimately be in training to advance to this position.

We invest in our training and development, and this role will be no different. Our aim is to continue to build and create an environment where our employees can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you every step of the way. Regular 1-2-1’s, training, and support will be available, but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us.

We also have a track record of progression, support, and training. We have numerous examples across our teams where people have progressed upwards or into new opportunities within the business. Ultimately, your development is paramount to us, and we want to help support you to achieve your goals.

About You

We’re looking for someone who is passionate about fashion retail and aligned with our company values. The ideal Assistant Store Manager will bring:

• Proven experience in fashion retail, ideally in a managerial role within a fast-paced environment
• A strong track record of leading, motivating, and developing high-performing teams
• Excellent communication skills, both verbal and written
• The ability to thrive under pressure and adapt quickly to changing priorities
• Exceptional organisational skills and a customer-first mindset
• A deep understanding of the fashion industry and current market trends

Ideal for candidates currently working as a Deputy Store Manager, Retail Operations Supervisor, Store Management Associate, Assistant Retail Manager, or Sales Floor Manager.

Why Footasylum?

We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged, and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate.

We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate, and contribute to a happy and healthy working environment.

Diversity

We recognise and value the importance of diversity to help ensure we have many different perspectives when providing services to our colleagues and customers. We believe this helps us build a great service that our customers will love. For our business, diversity also means building happy teams full of people eager to learn and inspired by each other's different experiences.

Recruitment process

We review applications on an individual basis. If we feel you would be a good fit, we’ll invite you for a face-to-face chat about the role and to see if we’re a good fit for you.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel this is the right opportunity for you.