Assistant Store Manager

Starbucks Coffee Company; Metropolitan Borough of Solihull; On-site; GBP 37,000 - 45,000; Full time

Job summary

A multinational coffeehouse chain is seeking an Assistant Store Manager in Solihull to help run a high-performing store. You will co-manage a team, ensure top-tier customer service, and support operational goals. Ideal candidates are team-oriented leaders with a passion for ensuring a great customer experience. This position offers a competitive salary package and opportunities for career growth within the organization.

Benefits

Annual leave plus bank holidays

Company pension

Wellness portal

Career development opportunities

Qualifications

• Experience in team leadership in a retail environment.
• Ability to motivate and develop staff.
• Strong customer service skills.

Responsibilities

• Support the Store Manager in daily operations.
• Motivate and lead a team of 4-6 members.
• Ensure excellent customer service and operational efficiency.

Skills

Team leadership

Customer service

Performance management

Sales maximization

Job description

Assistant Store Manager

This is about helping to run a £multi-million store, while motivating and developing a diverse and talented team. One day could find you supporting the Store Manager with sorting out deliveries, placing orders or dealing with customer queries. The next, you might be focused on people management and performance or organising holiday rotas for the team. At the same time, you'll help to handle the over‑riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. It means you'll be more than prepared to step into the Store Manager's shoes in their absence. Our Assistant Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service.

What you'll be doing

• Working with the Store Manager, you'll share joint responsibility for the day-to-day running of the store.
• You'll be leading by example, co‑managing a small team of between 4-6 members of staff.
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Compensation and Benefits

• £37,585 - £44,310
• Flexible 40 or 45‑hour contracts. You'll usually work over 5 days, but - if it helps - you can work a 40‑hour contract over 4 days. Work‑life balance is important to us!
• 4 weeks annual leave plus bank holidays (rising to 5 weeks after 2 years).
• Put your feet up on your break…we'll pay you for it!
• Company sick pay scheme.
• Company Pension.
• Company maternity, paternity and adoption leave after 2 years.
• 24/7 online wellness portal.
• Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing.
• Do you want to run your own store one day? We're big on Career Progression opportunities!
• Salary displayed is based on a 45‑hour per week contract. Aldi are also able to offer 32, 36 and 40‑hour contracts, and in these instances the salary offered would be pro‑rated.

Equal Opportunities

Aldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.