Assistant store manager

Shurgard Belgium CVA; Manchester; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading self-storage provider in Manchester is looking for a customer-focused individual to join their team. You will advise customers on storage solutions, handle administrative tasks, and maintain store cleanliness. Ideal candidates will have retail experience, effective communication skills, and interest in growth opportunities. A range of benefits including 22 days holiday, a pension scheme, and healthcare provisions are offered.

Benefits

Bonus scheme

22 days holiday plus bank holidays

Pension scheme

Private medical insurance

Discounts on retail and tech

Internal recognition & rewards

Ongoing training opportunities

Uniform provided

Bike2work scheme

Eyesight test voucher

Health and wellbeing support

Responsibilities

• Advise customers face to face, over phone, online, and via email.
• Rent storage rooms and sell merchandise.
• Support customers with queries and issues.
• Perform store maintenance and cleaning.
• Handle general administrative tasks and contract management.
• Ensure smooth operation of stores.

Skills

Retail / commercial work experience

Ability to advise and convince customers

Teamwork and independent work

Reliability

Honesty

Commitment

Interest in training and promotion

Microsoft Office skills (Outlook and Word)

Education

Secondary school

Job description

Benefits

• A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more!
• Tailored and ongoing training opportunities.
• Promotion opportunity to Store Manager and District Trainer.
• Clear and proven structures and processes.
• Uniform provided.

Job Description

• Let´s talk about the JOB!
• Advising interested customers on site face to face in the store, over the phone, online and via email.
• Renting of our storage rooms, merchandise sales and achieving the required targets.
• Supporting existing customers with queries and any issues.
• Store maintenance duties / cleaning.
• General administrative activities and contract management.
• Support for the smooth operation of our stores.
• You ideally have retail / commercial work experience (e.g. consultative sales or customer service).
• You enjoy advising and convincing customers.
• You can work alone and in a team.
• You are reliable, honest, and committed.
• You are interested in further training and promotion opportunities.
• You do not mind keeping the warehouse clean.
• Microsoft Office: Outlook and Word is desirable.

Company Overview

Shurgard is the largest self-storage provider in Europe. We have over 200 self-storage centres in 7 countries: Belgium, Denmark, France, Germany, Sweden, The Netherlands and United Kingdom. We help people store their belongings - often at times of big life changes. At Shurgard, we live and breathe our values of service, security, reliability, flexibility, convenience and cleanliness - to provide the best storage experience. Shurgard currently cater for the storage needs of more than 140.000 customers, employs over 700 people and is partly owned by Public Storage - the world's largest owner and operator of self-storage facilities with thousands of stores in the United States., With more than 750 employees and over 270 stores in seven European countries (Netherlands, France, Sweden, UK, Belgium, Germany and Denmark), Shurgard Europe is the largest developer, owner and operator of self-storage in Europe.
26500

Other compensation

• 22 days annual leave, plus 8 public holidays
• pension scheme
• Private medical insurance
• life assurance benefit at 4 x basic salary
• income protection policy
• bike2work scheme
• eyesight test voucher
• perks (benefits and reward platform)
• Help@hand (health and wellbeing support)

Candidate criteria

• Minimum level of education required 1 - Secondary school