Assistant Store Manager

Machine Mart; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Leicester is seeking an experienced assistant store manager to co-manage daily store operations. You will lead a motivated team, ensuring excellent customer service while achieving challenging sales goals. Candidates should have experience in retail and customer service, with a proven track record in sales and team management. This position offers a competitive salary, staff discounts, healthcare cash plans, and role-specific training. Join a successful team at the forefront of the retail sector.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

24-hour helpline access

Role specific training and development

Paid Breaks

Free Tea & Coffee

Qualifications

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position.
• Practical knowledge of some or all of the product range.

Responsibilities

• Manage day to day running of the store with the Store Manager.
• Lead and motivate a small team to meet sales targets.
• Provide excellent customer service and exceed customer expectations.

Skills

Retail customer service experience

Supervisory experience

Sales experience

Product knowledge

Confidence and enthusiasm

Self-motivation

Accuracy and numeracy skills

Basic computer literacy

Job description

About The Role

What you’ll be doing:

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you’ll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You’ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team

Benefits

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk