Assistant Store Manager

Vans; Leeds; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff discount (50%)

Career ownership

Tailored training and development

Job summary

The North Face in Leeds is seeking an Assistant Store Manager to support the Store Manager and drive a memorable retail experience. You will lead by example, mentor staff, and help implement brand retail processes while seeking improvements.

You will open/close the store, manage weekends/evenings, and ensure high standards in service, visuals, and KPI reporting. Strong English, excellent communication, and proficiency with MS Office and POS systems are essential. VF values integrity and teamwork.

Qualifications

• Experience leading a retail team and coaching sales associates.
• Proven ability to drive sales and profitability.
• Experience opening/closing a store and shift leadership.
• Proficiency with MS Office and POS systems.

Responsibilities

• Drive sales and profitability in synergy with the Store Manager.
• Mentor, coach, and develop sales associates to achieve targets.
• Assist in implementing retail processes and driving improvements.
• Ensure store operations, inventory, and KPI reporting are maintained.

Skills

People leadership

Customer service

Sales-driven

English language

Tools

MS Office

POS systems

Job description

Assistant Store Manager Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We’re looking for a passionate Assistant Store Manager to join our The North Face team based in Leeds. As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Let’s talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Assistant Store Managers help deliver a memorable retail experience by:

• Driving sales and profitability in synergy with your Store Manager
• Motivating, mentoring, and coaching sales associates
• Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
• Staying on top of core retail operational procedures such as inventory, P&L etc
• Reporting performance metrics and demonstrate your understanding of KPIs to improve your store results
• Making sure your store looks great, in line with the brand’s visual merchandising guidelines
• Providing cover in the store manager’s absence

What makes you the perfect Assistant Store Manager?

You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You are not afraid to take the initiative where your Store Manager is absent. That’s the sign of a great Assistant Store Manager! You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!

You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity

You have excellent written and verbal communication in English (another language is a plus but not necessary)

You are proficient in the use of MS Office and different POS systems

You are flexible when it comes to working weekends, evenings and holidays as necessary

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different.

Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
• Free to Be We strive to foster a culture of belonging based on respect, connection, openness and authenticity.

With 40 years in the outdoor industry, The North Face® is the premier supplier of authentic, innovative and technologically advanced exploration apparel, footwear, equipment and accessories. We look for employees who help us stay on the cutting edge with their creativity and innovation. If this sounds like you, take a look through our open opportunities. We are an Equal Opportunity Employer.

VF Diversity Vision Statement

VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.

VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations.

VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.

If you need an accommodation or have any questions regarding this statement, please send your request to [e-mail].