Assistant Store Manager

Bristol; Gloucester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK retailer of power tools seeks a committed individual to co-manage store operations in Gloucester. You will share responsibilities for a small team and drive customer satisfaction while achieving sales targets. Required are proven retail experience, supervisory skills, and a passion for customer service.

Benefits

Staff Discounts

Paid or time off for extra hours

Healthcare Cash plans

Company pension scheme

Life Cover

Access to Retail Trust well-being platform

Discounts on high street & online brands

Role specific training and development

Promotion of internal candidates

Paid Breaks

Free Tea & Coffee

Qualifications

• Proven experience in retail customer service or sales environment.
• Experience in supervisory or junior management roles.
• Knowledge of product range is beneficial.

Responsibilities

• Co-manage day-to-day store operations.
• Lead and motivate the team to achieve sales targets.
• Deliver excellent customer service and build rapport with customers.

Skills

Retail customer service experience

Supervisory experience

Confident team player

Sales ability

Excellent customer service

Job description

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About The Role

What you'll be doing:

• Working with the Store Manager, you'll share joint responsibility for the day to day running of the store
• You'll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you'll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You'll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You'll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You'll possess a high degree of self motivation and a can-do attitude
• You'll demonstrate a desire to succeed both individually and as co-leader of the team

Benefits

What you'll get in return for your commitment:

• Staff Discounts
• Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where you'll be working:

Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk