Assistant Store Manager

Astrid & Miyu; Glasgow; On-site; GBP 30,000; Full time

Job summary

A dynamic jewellery brand in Glasgow is looking for an Assistant Store Manager to enhance customer experiences and lead a motivated team. The role involves driving store performance, providing mentorship, and championing core values. Candidates should possess strong management experience and excellent communication skills. This is a full-time position offering a base salary of £30,000 with commission.

Qualifications

• Experience as an Assistant Store Manager is ideal.
• Strong communication and interpersonal skills.
• Ability to develop and mentor a high-performing team.

Responsibilities

• Deliver a memorable in-store experience.
• Partner with Store Manager to drive store performance.
• Provide mentorship and coaching to the team.

Skills

Labor Cost Analysis

Organizational Skills

Communication Skills

Store Management Experience

Management Experience

Retail Sales

Guest Services

Schematics

Merchandising

Cash Handling

Supervising Experience

Retail Management

Job description

The A&M Mission

Were more than just a jewellery brand; we are on a mission to revolutionise the jewellery experience.

Values & Culture

At A&M our values aren’t just words – they’re the heartbeat of how we show up every single day.

Grow Together. Celebrate Each Other. Break All Boundaries.

We’re a company fuelled by growth, recognition and pushing beyond the expected. We move fast, think big and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts – because when one of us grows we all do. If you’re inspired by collaboration driven by curiosity and energised by celebrating others you’ll thrive here at A&M.

Location

Glasgow, Scotland

Hours

40 hours per week

Salary & Benefits

£30,000 base salary with commission. See more on our benefits here.

Our Commitment

Sustainability starts with us. From community work caring for our suppliers to educating and supporting our team. See our commitments here.

The Assistant Store Manager Mission

You will deliver the most memorable and engaging in‑store experience, bringing Experiential Retail to life. Championing our core values you will play an integral part of the continued growth and expansion of the brand while partnering with your store manager to lead and develop your team with growth always at the forefront.

How You’ll Drive Success

Experiential Retail

• Partner with your Store Manager to lead by example on the shop floor, ensuring the team delivers an exceptional customer experience while integrating our three experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovation.
• Drive continuous elevation of our overall customer experience to ensure the customer is at the heart of all decisions.
• Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community.

Inspirational Reverse Leadership

• Partner with your Store Manager to provide the support, mentorship, coaching, and guidance that the team need to truly flourish and grow in their roles.
• Adopt a reverse leadership approach in partnership with your Store Manager to inspire continuous growth to your team through training, coaching and frequent reviews in order to cultivate high‑performing and truly engaged teams.
• Be a clear and confident communicator, comfortable delivering feedback on the shop floor, observing & delivering in the moment.

Cross‑Functional Collaboration

• Partner with your Store Manager to drive a commercially strong store by setting the way in ensuring strong numbers are achieved through inventory management, VM store layouts and experiential retail.
• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction.

What You’ll Need to Thrive

• A values champion and brand ambassador – your values resonate deeply with you.
• Experience as an Assistant Store Manager (ideal).
• The ability to develop and mentor a high‑performing team to create an environment fostered by learning, growth, and development.
• Strong communication and interpersonal skills, with the ability to influence and collaborate with cross‑functional teams and stakeholders at all levels.
• Curiosity and a constant desire to find a better way to do things and to ask questions.

The Interview Process and Candidate Experience

• Life Story & Values – a 30‑minute video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values.
• SWOT Task – you’ll present a SWOT analysis of the store you’re applying to and share this with your Area Manager in person.
• In‑Store Experience Interview – a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail.

Feedback

We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.

Key Skills

• Labor Cost Analysis
• Organizational Skills
• Communication Skills
• Store Management Experience
• Management Experience
• Retail Sales
• Guest Services
• Schematics
• Merchandising
• Cash Handling
• Supervising Experience
• Retail Management

Employment Type

Full Time

Experience

Years

Vacancy

1