Assistant Store Manager

SWAROVSKI UK Careers; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail brand in Glasgow is seeking an enthusiastic Assistant Store Manager to enhance customer experiences and lead a passionate team. The candidate will be responsible for building customer loyalty, supporting team recruitment, and driving service and sales goals. Experience in retail is preferred. Join a dynamic team where you can grow and thrive with an iconic global brand.

Qualifications

• Strong customer service orientation and ability to inspire others.
• Experience in a retail environment preferred but not mandatory.
• Passion for fashion and jewellery.

Responsibilities

• Strive for excellence in every customer interaction.
• Build and maintain a loyal customer portfolio.
• Lead by example to motivate the team and drive sales.
• Support recruitment and training of new team members.
• Implement monthly service and sales goals.

Job description

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will :

• Strive for excellence and go the extra mile in every customer interaction.
• Build a loyal portfolio of existing and new customers.
• Act as a role model, leading by example with passion and enthusiasm.
• Support recruitment, coach and motivate the team to drive the business.
• Support the implementation of the monthly service and sales plan, goals, and targets.
• Facilitate the onboarding of new starters in store.