Assistant Store Manager

linkup; Ewell; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A retail company in Ewell is seeking an Assistant Store Manager to enhance store sales and lead the team. The role requires experience in team management, strong organisational skills, and the ability to inspire both customers and colleagues. Responsibilities include analyzing performance reports and supporting career progression of team members. This position offers a flexible contract with a variety of shifts and generous employee benefits, including significant discounts and wellness programs.

Benefits

Employee discount up to 60%

Flexible holiday increasing over time

Annual bonus scheme

Free refreshments in store

Education and support programs

Qualifications

• Experience in team management.
• Kind, helpful, and considerate towards customers and team members.
• Ambition and a desire to learn.

Responsibilities

• Analyze reports and evaluate store performance.
• Lead and support team members in their objectives.
• Ensure exceptional customer experiences.

Skills

Team management experience

Positivity

Organisational skills

Commercial awareness

Multi-tasking ability

Resourcefulness

Job description

Assistant Store Manager – Ewell, UK

We are looking for an Assistant Store Manager to join Team OB in our Epsom store.

Job Overview

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

About Us

We are Oliver Bonas (OB). Our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity and teamwork are key to our success.

Responsibilities

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store's performance and identify development areas.
• Lead by example and provide guidance to all team members, ensuring their personal objectives and the store's objectives are met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for cash handling including till transactions and cashing up.
• Ensure the team always adheres to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style in keeping with the Oliver Bonas tone of voice.

Qualifications

• Experience in team management.
• Positivity, vibrancy and a readiness to take on anything.
• Kind, helpful and considerate towards customers and team members alike.
• Exceptional organisational skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and a desire to learn more.

Benefits

• Generous employee discount up to 60% off all OB products.
• Free access to our 24-hour employee assistance programme with Care First.
• Flexible holiday 30 days (including bank holidays) increasing to 35 days with length of service.
• Annual discretionary profit-related bonus scheme.
• Free membership for our Westfield Health Cash Plan or Private Medical.
• Auto-enrolment into our pension plan.
• Refer a Friend incentive.
• Enhanced maternity, paternity, adoption and shared parental leave.
• Equity, Diversity and Inclusivity voice network and EDI team.
• Mental Health First Aider support.
• Education and support through 360L eLearning platform.
• Free refreshments and treats in store.