Assistant Store Manager

Adam Butler Consultancy; Etwall CP; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading gaming company in Derby is seeking a Full-time Assistant Manager for their high street venue. The role involves managing a team, ensuring high standards, and delivering excellent customer service in a fun and energetic environment. Ideal candidates should be experienced in team supervision, confident in problem-solving, and possess strong communication skills. The position offers a competitive benefits package and opportunities for career progression.

Benefits

Company pension

Employee Benefits platform

28 days holiday including Bank Holidays

Qualifications

• 18 years or over due to gambling legislation.
• Experience in managing a team in a customer-centric environment.
• Fluent in English, both spoken and written.

Responsibilities

• Support the Venue Manager and manage a small team.
• Achieve targets and maintain high standards.
• Promote a family-friendly atmosphere for customers.

Skills

Customer service

Team supervision

Cash handling

Problem solving

Communication

Promotional skills

Computer literacy

Job description

Job Description

Do you want to work somewhere where FUN is at the centre of everything? Do you have a passion for working with people, managing them and getting the best out of a team? Can you deliver great customer service and enjoy entertaining?

If you’ve answered YES, we have the perfect job for you! Our client is seeking an enthusiastic and motivated individual to take on the role of Assistant Manager in their High Street Gaming Venue in Derby. This is a full‑time and permanent position working 36 hours over a 5‑day period. As you will expect from a fast‑paced, seven‑day business, our client’s busiest times are when customers are having fun with them, so working evenings, weekends and Bank Holidays are a fundamental part of this role!

You will be involved in supporting the Venue Manager, training and managing a small team, setting high standards, achieving targets, looking to challenge the local marketplace and having the desire to help progress the venue to an even more successful future. This is one of the region’s leading attractions, where FUN is the main goal and customers are made to feel like family and are having a great time. Our client is passionate about giving guests a FANTASTIC day out.

Qualifications

• 18 years or over (due to gambling legislation)
• Experienced in running and supervising a team
• Very customer‑focused, reliable, trustworthy, energetic, multi‑tasker with a friendly personality
• Comfortable with handling cash
• Confident in promoting products and services as part of continual improvement
• Able to resolve any challenging issues that may arise day‑to‑day in a customer‑centric environment
• Ambitious and have the drive to support the Management Team in succeeding to meet company targets
• Confident and experienced in resolving employee relations matters
• Able to work calmly, methodically and professionally, without supervision, even under pressure
• Confident in deputising in the Manager’s absence
• Computer literate (e.g. Word and Excel)
• Able to display a good standard of Mathematics
• Be able to speak and write fluent English

As part of a family‑owned German company which trades in over 40 countries and is the foremost provider of gaming machines in Europe, you would be working for one of the largest and most respected brands in high‑street gaming and best‑value entertainment. They employ over 1,800 staff members across the country. The company values the development of its staff members, as their career progression is key to finding future leaders and continued business success.

In addition to a great opportunity to progress your career through the company’s Business Academy programme, you will receive a competitive benefits package including a company pension and access to an Employee Benefits platform that offers discounts on a range of retailers and restaurants. You will also receive 28 days holiday inclusive of Bank Holidays.

Apply today – your career could start here!

Any qualifications listed are indicative and we confirm that we are willing to accept applications from people holding equivalent qualifications. No terminology in this advert is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we are pleased to accept applications from all sections of the community.