Assistant Store Manager

Resideo; England; On-site; GBP 29,000 - 38,000; Full time

Job summary

A leading home automation company in the United Kingdom is seeking an Assistant Store Manager to oversee daily operations and manage sales targets. The ideal candidate will have at least 3 years of management experience and a proven track record of leadership and sales results. This full-time position offers a stable work schedule with excellent benefits and opportunities for career progression.

Benefits

Bonus scheme paid quarterly

Excellent company benefits

Pension contribution

Genuine opportunities for progression

Stable permanent role

Qualifications

• 3 years of management experience.
• Ability to adapt and work in adverse situations.
• Proven leadership and sales results experience.

Responsibilities

• Provide excellent service to customers and handle sales inquiries.
• Oversee daily operations and sales targets.
• Hire, motivate, and develop staff.
• Analyze store financial and performance results.

Skills

Labor Cost Analysis

Organizational skills

Communication skills

Store Management Experience

Management Experience

Retail Sales

Guest Services

Merchandising

Job description

Description

As an Assistant Store Manager you will be responsible for providing excellent service to our customers handling sales inquiries processing orders and supporting the team as well as the Store Manager in stimulating sales and achieving sales targets collaboratively as part of a team. You will oversee the daily operations sales quotas financial responsibilities and strategic priorities. You will hire inspire motivate coach and develop staff. You will monitor customer satisfaction as well as other sales metrics ensuring exceptional performance. You will serve as a role model for selling capability. You will understand and capitalize on growth opportunities based on the local market. You will coordinate customer training events to expand market potential. You will be the point of escalation for procedural questions technical / product questions selling / coaching guidance and customer service issues.

Job Duties : Operations

• Responsible for leading and ensuring all store operational elements policies procedures standards and results are effectively managed and meet excellence standards.
• Ensure store compliance with all corporate policies and applicable employment laws and is consistently fair in the treatment of all team members.
• Find innovative solutions to improving store operations and promote continual improvement with operational teams.

Analytics

• Analyzes store financial and performance results; develop strategic action plans to increase sales and control costs.
• Conduct root cause and countermeasure analysis to address shortfalls and maximize results.
• Leverage company analytical tools to assist with decision-making and performance management.

People & Performance Management

• Establish clear team goals and expectations; and maximize store performance.
• Take ownership of company staffing needs through; partnership with talent acquisition effective planning of store staffing needs participation in the interview process and making hiring decisions.
• Address issues related to performance conduct and discipline as per company guidelines as well as ensure expectations of appropriate behaviors are established within the sales organization. Seek advice from the human resources department as appropriate.

Training & Personal Development

• Ensure applicable team training is completed on a timely basis; provide follow-up coaching mentoring and support career development.
• Find innovative solutions to missed opportunities within your sales team through training and action planning.
• Continually work on improving personal areas of opportunity and professional development.

Communication :

• Conduct weekly staff 1 on 1s and create an environment within the store of open communication between the various sales operations and corporate teams.
• Effectively and efficiently respond to customers suppliers and corporate team members in a timely manner.
• Partner with suppliers to conduct joint store marketing and selling events focused on increasing customer sales leads and brand advocacy.

YOU MUST HAVE :

• 3 years of management experience.
• Ability to adapt and work in adverse situations.
• Proven leadership and sales results experience.

WE VALUE :

• Strong communication and organizational skills.
• Experience in Security Distribution
• Previous Salesforce Experience

WHATS IN IT FOR YOU

• Stable permanent role Monday to Friday.
• Great work environment
• Bonus scheme paid quarterly
• Excellent company benefits pension contribution
• Genuine opportunities for progression
• Opportunity to work for a forward-thinking global brand

#Li-KM1

#LI-ONSITE

Required Experience : Manager

Key Skills

Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management

Employment Type : Full-Time

Department / Functional Area : Sales

Experience : years

Vacancy : 1