Assistant Store Manager

The Original Factory Shop; Crowborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community-focused retail store in Crowborough is seeking an experienced Assistant Store Manager to lead a passionate team. The role involves enhancing customer experience, engaging with the local community, and driving sales in a fun environment. Competitive salary and benefits include 31 days of holiday, colleague discount, and life insurance.

Benefits

Competitive Salary

Colleague Discount

Onsite training

31 days holiday (Inc Bank Holidays)

Free life insurance

Contributory pension scheme

Qualifications

• Retail Management experience and a passion for delivering great customer service.
• Understanding of working within a fast-paced, sales- and results-driven environment.
• Ability to motivate, manage, and support a team.

Responsibilities

• Lead the team and actively engage with customers to deliver a great customer experience.
• Be quick to act to maximise the business and continuously seek new ideas.
• Encourage engagement with the local area to deliver top results.
• Work hard while keeping the environment enjoyable for staff and customers.

Skills

Retail Management experience

Customer service delivery

Team motivation and management

Fast-paced environment adaptability

Job description

Overview

We have an exciting opportunity for an ambitious Assistant Store Manager to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work.

As an Assistant Store Manager you will lead the team, be passionate about engaging with our customers, maximise the business by being quick to act and consistently search for new ideas. You will lead from the front and ensure all your colleagues create a great customer experience. As we are a proud community retailer you will actively encourage engagement with the local area to deliver top results. You will work hard yet keep it fun!

Responsibilities

• Lead the team and actively engage with customers to deliver a great customer experience.
• Be quick to act to maximise the business and continuously seek new ideas.
• Lead from the front and ensure colleagues create a great customer experience.
• Encourage engagement with the local area to deliver top results.
• Work hard while keeping the environment enjoyable for staff and customers.

Qualifications

• Retail Management experience and a passion for delivering great customer service.
• Understanding of working within a fast-paced, sales- and results-driven environment.
• Ability to motivate, manage and support a team.
• Open to candidates currently in roles such as Store Manager, Assistant Manager, Cluster Manager, Retail Manager or Branch Manager.

About The Original Factory Shop

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain\'s local high streets. We source "must buy" quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more. High street cut price labels were how we started the business (with our first store in Keighley) and still form a part of our range today. We currently have an exciting opportunity for an Assistant Store Manager to join our Crowborough team.

Benefits

• Competitive Salary
• Colleague Discount
• Onsite training
• Alternate weekends off
• 31 days holiday (Inc Bank Holidays)
• Birthday day off
• Free life insurance
• Recognition scheme
• Long service awards
• Contributory pension scheme
• Employee Assistance program and more