Assistant Store Manager

KAO; Cannock; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading luxury retail brand in Cannock seeks an experienced Assistant Store Manager to lead the store team. The ideal candidate will have at least 2 years of retail management experience, a passion for luxury products, and excellent communication skills. This full-time role offers a competitive salary, employee discounts, and opportunities for professional development.

Benefits

50% staff discount

Up to 25 days holiday

Quarterly store bonus scheme

Free product allocation

Company Health allowance

Gym Discounts

Wellbeing Support

Ongoing development opportunities

Qualifications

• Minimum of 2 years retail management experience.
• Experience within fragrance and beauty retail is desirable.

Responsibilities

• Support the Store Manager in achieving sales, KPIs, and business profit.
• Motivate team members to achieve exceptional standards of customer service.
• Develop a highly effective team through coaching and training.

Skills

Excellent communicator

Proven commercial acumen

Customer-centric approach

Engaging leadership

Flexibility in working arrangements

Job description

We are seeking an experienced Assistant Store Manager with a passion for luxury to help lead our Cannock store! This is a full‑time (37.5 hours), permanent position due to start in January 2026.

Salary: £27,000 – £28,000

What we offer to our Assistant Store Managers

• A 50% staff discount to use on all of your favourite Molton Brown products
• Up to 25 days holiday (depending on years of service) + Bank Holidays
• A day off on your birthday!
• A quarterly store bonus scheme up to 0.70% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Enhanced family leave
• Company Health allowance
• Access to Gym Discounts
• Wellbeing Support
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Recognition Awards
• Exclusive access to our e‑Learning platform (including access to qualifications, certifications and memberships)

The Assistant Store Manager Role

• An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution
• Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI’s and business profit through inspirational motivation
• Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also
• Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Assistant Store Manager Candidate

• Minimum of 2 years retail management experience
• Experience within the fragrance and beauty retail environment is desirable
• An excellent communicator
• An engaging and successful leader
• Proven commercial acumen
• Customer Centric approach
• Flexibility in working arrangements to suit business requirements including some travel to other stores

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About Molton Brown

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high‑quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work

Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more

If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

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