Assistant Store Manager

Dogs Trust Company Limited; Brighton; On-site; GBP 25,000; Full time

Job summary

A well-known animal charity in Brighton is seeking an experienced Assistant Store Manager to oversee shop management, motivate volunteers, and drive exceptional customer service. Candidates should have retail experience and commercial awareness to enhance store performance. The position offers a competitive salary of £24,500 per year and additional benefits.

Qualifications

• Experience in a retail environment is essential.
• Ability to inspire and lead a team of volunteers.
• Strong commitment to excellent customer service.

Responsibilities

• Inspire a team to deliver excellent customer service.
• Maintain high levels of presentation through effective merchandising.
• Maximize profits by taking ownership of store performance.
• Engage with the community and represent the brand effectively.

Skills

Retail experience

Team motivation

Customer service

Commercial awareness

Job description

Assistant Store Manager

Application Deadline: 9 December 2025

Department: Retail

Employment Type: Permanent - Full Time

Location: Brighton

Compensation: £24,500 per year + benefits

Description

Are you an experienced retailer looking for a great place to reach your full potential? We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop in Brighton.

What does this role do?

• inspire a team of volunteers to deliver excellent customer service,
• maintain high levels of shop presentation through effective merchandising,
• take personal ownership for the performance of the store, working to maximise profits where possible,
• be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand.

Interviews for this role are provisionally scheduled for week commencing 15th December 2025.

Could this be you?

To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness.

What does this team do?

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.