Assistant Store Manager

McCarthy Recruitment Limited; Birmingham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A renowned recruitment agency is seeking an enthusiastic Assistant Store Manager in Birmingham. The role involves leading a team to provide exceptional customer experiences, coaching staff, and making data-driven decisions to enhance sales. Experience in sales or customer service and a strong communication skill set are essential. Join a growing brand that values its people and offers competitive salaries with bonuses.

Benefits

Competitive salary with annual bonus

Exceptional training

Flexible benefits including holiday buying scheme

Enhanced maternity/paternity leave

Generous staff discounts

Qualifications

• Experience in customer-focused or sales environments, ideally in a leadership role.
• Confident communicator who inspires and supports others.
• Detail-oriented and driven by results.

Responsibilities

• Lead the team to deliver personalized customer experiences.
• Coach and develop staff to reach their potential.
• Make smart commercial decisions using insights and data.
• Create inviting product displays.
• Engage with the local community.
• Ensure smooth daily store operations.

Skills

Leadership

Customer service

Communication

Sales experience

Attention to detail

Job description

Overview

Assistant Store Manager
Salary: £13.06 per hour + Bonus
Role Type: Permanent - 26-30 Hours
Location: Birmingham

Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments?

We’re searching for a passionate and driven Assistant Store Manager to join our clients team. This is more than just retail - it’s about helping people celebrate life’s most special occasions, guiding them with warmth, confidence, and impeccable service.

Why You’ll Love This Role

• Competitive salary with a rewarding annual bonus
• Exceptional training to help you grow and thrive
• Flexible benefits including a holiday buying scheme
• Enhanced maternity/paternity leave to support your journey
• Generous staff discounts on products that truly matter
• Be part of a brand that’s growing, evolving, and investing in its people

Who We’re Looking For

• A natural leader who brings energy, empathy, and excellence to everything they do
• Someone with experience in customer-focused or sales environments, ideally already leading a team
• A confident communicator who knows how to inspire and support others
• Detail-oriented, reliable, and driven by results
• Stylish, professional, and proud of their achievements
• Someone who understands that great service is about connection, not just transactions

What You’ll Be Doing

• Leading your team to deliver personalised, heartfelt customer experiences
• Coaching and developing staff to reach their full potential
• Using insights and data to make smart commercial decisions
• Creating beautiful, inviting displays that reflect your local customer base
• Building relationships through local events and community engagement
• Ensuring the store runs smoothly and reflects the brand’s values every day

OUR CLIENT

Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career!

ABOUT US

This Assistant Store Manager role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www.mccarthyrecruitment.com/privacy