Assistant Store Manager

100x Imaging Inc.; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Birmingham is seeking a co-manager to oversee store operations and lead a small team. Ideal candidates will have experience in retail customer service and the ability to meet sales targets. This role offers a supportive working environment with benefits such as staff discounts, healthcare plans, and opportunities for training and development.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Retail Trust access

Role specific training

Paid Breaks

Free Tea & Coffee

Qualifications

• Proven experience in customer service in retail or field sales.
• Ability to achieve sales targets in a hard goods environment.
• Desire to succeed and motivate a team.

Responsibilities

• Co-managing a team of staff and ensuring store operations.
• Motivating the team to provide excellent customer experience.
• Delivering sales targets and providing honest advice to customers.

Skills

Retail customer service experience

Supervisory or junior management experience

Product knowledge

Sales ability

Excellent customer service

Accuracy and numeracy skills

Basic computer literacy

Self-motivation

Confident teamwork

Job description

What Youll Be Doing

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they’re bewildered by choice
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu

What youll need - skills and experience

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targetsYou'll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can‑do attitude
• You’ll demonstrate a desire to succeed both individually and as co‑leader of the team

What youll get in return for your commitment

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well‑being platform - offering a 24‑hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

Where youll be working

Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.