Assistant Store Manager

Fossil Group; Ashford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading lifestyle brand in Ashford seeks an Assistant Store Manager who excels in retail leadership, team motivation, and operational management. The ideal candidate will foster a positive team culture, collaborate closely with the Store Manager, and ensure that store standards are met. Responsibilities include coaching team members, monitoring KPIs, and participating in recruiting and training. Offering a dynamic environment with excellent employee benefits and a commitment to inclusivity and professional development.

Benefits

Employee discounts

Holiday and time-off benefits

Pension Scheme

Commission Scheme

Employee Assistance Programme

Life Assurance

Qualifications

• Experience in leadership roles within the retail or fashion sector.
• Ability to manage store operations confidently.
• Passionate about developing team members.

Responsibilities

• Coach and motivate team daily.
• Collaborate with store management on sales targets.
• Ensure compliance with store policies.
• Monitor KPIs and operational processes.

Skills

Leadership experience in retail

Strong communication skills

Interpersonal skills

Analytical mindset

Hands-on approach

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

As an Assistant Store Manager, you are the link between Store Management and the team.

You bring positive energy to the sales floor, lead by example, and create a workplace that is fun, inspiring, and performance-driven whilst embodying the Company's core values. You actively support recruiting, onboarding, and developing the team, ensuring smooth operations and a superior shopping experience together with Store Management. You analyse KPIs, develop long-term strategies, and motivate your team - because at Fossil, it's Greater Together.

Your responsibilities

• Daily coaching, motivation, and support of the team
• Close collaboration with the Store Manager on targets, KPIs and team leadership
• Shared responsibility for recruiting, onboarding, and developing employees
• Monitor sales figures, KPIs, and operational processes
• Ensure store standards and Company policy and procedures are upheld
• Provide training on product, promotions, initiatives and selling skills
• Act in the capacity of chair for employee meetings i.e touchbases, welfare, misconduct
• Liaise with centre management as required, ie job boards, private sale, promotions
• Promote a positive team culture and superior selling experience
• Take over store management/leadership in the absence of the Store Manager

Who you are

• Leadership experience in retail, ideally in the fashion/lifestyle sector
• Strong communication and interpersonal skills
• Positive, inclusive, and motivating leadership style
• Passion for developing others and celebrating successes together
• Analytical mindset and hands-on approach
• Confident in the management of all store operations

What we offer

• The opportunity to continuously develop yourself
• Employee discounts on our products
• An inclusive, collaborative, and values-driven workplace
• Holiday and time-off benefits
• Pension Scheme
• Commission Scheme
• Employee Assistance Programme
• Life Assurance

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We're committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [e-mail].