Assistant Store Leader

The Normal Brand; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fast-growing apparel company is seeking an Assistant Store Manager for their Birmingham location. The ideal candidate will have retail experience, strong customer service skills, and the ability to lead a team in a fun and energetic environment. Key responsibilities include driving customer experiences, managing inventory, and training team members. Benefits include health coverage, bonus opportunities, and employee discounts.

Benefits

Employee Discount

Health Benefits

401k

Bonus opportunities

Qualifications

• 1-2 years retail apparel experience.
• Strong retail business acumen.
• Flexible availability, including nights and weekends.

Responsibilities

• Inspire and lead the team for excellent customer experience.
• Monitor inventory and maintain store standards.
• Train team on product knowledge.

Skills

Team player

Customer service

Time management

Proficiency in Microsoft Word and Excel

Inventory management

Tools

Shopify and Shopify POS

Job description

Description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're hiring for our retail brick-and-mortar store at Battlefield Mall, and we need a hardworking, personable, goal-oriented Assistant Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire, develop and lead team to drive an excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create, and maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory and replenish sales floor as needed
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback on product sell through to Store Manager
• Mentor and develop team through clear communication
• Educate and train team on product knowledge
• Support Store Manager on any aspect of the business
• Embrace an environment that is respectful in communication
• Responsible for securing store

Requirements

• 1-2 years retail apparel experience
• Eager to learn through feedback and solve problems in a fast paced environment
• Experience working with and/or managing inventory
• Superior organization and time management
• Team player, has fun, and takes ownership
• Self-starter
• Independent, Goal oriented, Data driven, Competitive, and positive energy
• People person - approachable, friendly
• Strong retail business acumen
• Inventory integrity
• Proficiency with Microsoft word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Flexible availability, nights, weekends and holidays
• 38-40 hours to maintain full time status

What will make you stand out

• 3+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

Benefits

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount
• Health Benefits
• 401k