Assistant Spa Manager — Lead Wellness & Guest Experience

The Edwardian Manchester, A Radisson Collection Hotel; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading UK hotel is seeking an Assistant Spa Manager to join their destination Spa and Health Club. The role includes supporting the Spa Manager in daily operations, ensuring customer satisfaction, and achieving financial goals. Candidates should have supervisory experience in a hotel, spa, or health club, along with qualifications for massage and beauty treatments. The position offers competitive salary and numerous benefits including generous holiday allowances and professional development opportunities.

Benefits

28 days holiday including bank holidays

Complimentary meals and beverages daily

Recommend a Friend Scheme

Annual complimentary night stays within hotels

Preferential accommodation rates

Access to discount platform

Auto enrolment in pension scheme

Regular social events

Annual recognition events

Qualifications

• Current Spa or Health Club Supervisory experience within a hotel, spa, or health club operation.
• Proven track record of achieving outstanding levels of personal and departmental targets.
• Ability to demonstrate personal ownership of tasks and ensure completion to achieve required results.

Responsibilities

• Support the Spa Manager in the day-to-day running of the Spa and Health Club.
• Achieve revenue, profit, and customer satisfaction goals.
• Direct the Spa and Health Club team for customer and staff satisfaction.

Skills

Leadership skills

Budget management

Customer service

Massage and beauty treatment qualification

Job description

A leading UK hotel is seeking an Assistant Spa Manager to join their destination Spa and Health Club. The role includes supporting the Spa Manager in daily operations, ensuring customer satisfaction, and achieving financial goals. Candidates should have supervisory experience in a hotel, spa, or health club, along with qualifications for massage and beauty treatments. The position offers competitive salary and numerous benefits including generous holiday allowances and professional development opportunities.