Assistant Spa Manager — Lead Guest Experience & Front Desk

Bamford Collection; Moreton-in-Marsh; On-site; GBP 45,000; Full time

Job summary

A luxury wellness brand in Moreton-in-Marsh is looking for an Assistant Spa Manager. In this role, you will support the Spa Manager in daily operations and lead the Front of House team to ensure exceptional guest experiences. The position requires strong leadership and communication skills, with a focus on achieving financial targets and maintaining service excellence. This role offers a salary of £45,000 per annum plus commission.

Benefits

Discounts on products and treatments

One paid volunteering day per year

Subsidised private medical insurance

Pension scheme with contributions

Life assurance coverage

24-hour mental health support

Qualifications

• Proven experience in luxury spa management or similar role.
• Strong leadership and interpersonal skills.
• Commercially minded with financial KPI experience.

Responsibilities

• Support daily operations and act as deputy to the Spa Manager.
• Lead and develop Front of House and Retail teams.
• Uphold service standards and handle guest interactions.

Skills

Leadership

Communication

Organizational skills

Commercial awareness

Customer service

Tools

MindBody

Job description

A luxury wellness brand in Moreton-in-Marsh is looking for an Assistant Spa Manager. In this role, you will support the Spa Manager in daily operations and lead the Front of House team to ensure exceptional guest experiences. The position requires strong leadership and communication skills, with a focus on achieving financial targets and maintaining service excellence. This role offers a salary of £45,000 per annum plus commission.