Assistant Spa Manager

The Edwardian Manchester, A Radisson Collection Hotel; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading UK hotel is seeking an Assistant Spa Manager to join their destination Spa and Health Club. The role includes supporting the Spa Manager in daily operations, ensuring customer satisfaction, and achieving financial goals. Candidates should have supervisory experience in a hotel, spa, or health club, along with qualifications for massage and beauty treatments. The position offers competitive salary and numerous benefits including generous holiday allowances and professional development opportunities.

Benefits

28 days holiday including bank holidays

Complimentary meals and beverages daily

Recommend a Friend Scheme

Annual complimentary night stays within hotels

Preferential accommodation rates

Access to discount platform

Auto enrolment in pension scheme

Regular social events

Annual recognition events

Qualifications

• Current Spa or Health Club Supervisory experience within a hotel, spa, or health club operation.
• Proven track record of achieving outstanding levels of personal and departmental targets.
• Ability to demonstrate personal ownership of tasks and ensure completion to achieve required results.

Responsibilities

• Support the Spa Manager in the day-to-day running of the Spa and Health Club.
• Achieve revenue, profit, and customer satisfaction goals.
• Direct the Spa and Health Club team for customer and staff satisfaction.

Skills

Leadership skills

Budget management

Customer service

Massage and beauty treatment qualification

Job description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values : having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .

We are currently recruiting for a n Assistant Spa Manager at The Edwardian Manchester.

Overview

We are currently looking for an Assistant Spa Manager t o join our destination Spa and Health Club located at The Edwardian Manchester.

The role of Assistant Spa Manager will involve supporting the Spa Manager on the day to day running of the Spa and Health Club.

Be qualified to perform both massage and beauty treatments.

Achieve the Spa and Health Club revenue , profit, and customer sati sfaction goals for the Spa and Health Club operation including selling memberships.

Direct the Spa and Health Club team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.

Ensure guest expectations are exceeded seeking opportunities to improve the guest experie nce by seeking feedback.

About you

• Current Spa or Health Club Supervisory experience within a hotel, spa, or health club operation.
• Capable of demonstrating outstanding leadership , training, and development skills.
• Ability to manage and achieve budgetary goals by analysing historical data, forecasts, and revenues alongside the Spa and Health Club Manager.
• Has the ability to demonstrate personal ownership of tasks and will ensure completion to achieve the required results.
• Proven track record of achieving outstanding levels of personal and departmental targets .

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.