Assistant Spa Manager

Champneys Henlow; Henlow; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading spa and wellness resort in the United Kingdom is looking for an Assistant Spa Manager. Responsibilities include supporting the Spa Manager, managing a team, and ensuring high standards of guest satisfaction and cleanliness. The ideal candidate will have prior experience as a Senior Spa Therapist and hold relevant NVQ qualifications. This role offers competitive benefits including wellness incentives, discounts, and a professional uniform.

Benefits

Health, Wellness and Wellbeing incentives

Digital fitness programmes

Complimentary Spa Day

Employee Assistance Programme

Discounted stays at properties

50% discount on Champneys products

Long Service celebrations

Qualifications

• Experience as a Senior Spa Therapist.
• Experience managing a team.
• Strong commitment to guest satisfaction.

Responsibilities

• Support the Spa Manager in the treatment department.
• Manage training and standards for the team.
• Ensure cleanliness and high presentation standards.

Skills

Team management

Guest satisfaction

Spa treatments knowledge

Education

NVQ 2 and 3 or equivalent

Job description

Assistant Spa Manager

Champneys Henlow

Contract : Full Time

Salary : Competitive

When we opened our doors in 1925 Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind body and soul.

Our passion is health and wellbeing, and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.

As the Assistant Spa Manager, you will support the Spa Manager in ensuring the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and meeting sales targets. With guest satisfaction at the forefront of what we do, you will ensure guest schedules are suitable and extra care is taken at all times.

You will assist in ensuring the team are trained to the highest standards and are there to assist our guests with any needs they may have throughout their stay with us and ensure they leave wanting more!

You will ensure high standards of presentation and cleanliness are maintained at all times and that your team are supported in achieving their retail and treatment sales targets as set.

As the Assistant Spa Manager, you will have previous experience as a Senior Spa Therapist as well as experience in a managing people and hold an NVQ 2 and 3 or equivalent.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following :

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Hotels and Resorts only].
• Professional Uniform.