Assistant Shop Manager — Sports Betting

BoyleSports; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading betting company in East Midlands is seeking an Assistant Manager responsible for shop operations in the absence of the Shop Manager. This role involves leading the team, ensuring high customer service standards, and managing cash procedures. The ideal candidate should be a confident leader, excellent communicator, and customer-focused individual. Experience in retail management is a plus. Full training provided.

Qualifications

• Ability to confidently lead a team and inspire others.
• Excellent communicator with clear guidance and feedback skills.
• Customer service focused and enthusiastic.

Responsibilities

• Assist the Shop Manager with the shop and team operations.
• Open and close the shop, manage cash procedures.
• Ensure outstanding customer service.
• Educate and guide the team on customer service.

Skills

Team leadership

Customer service

Communication

Problem-solving

Adaptability

Job description

A leading betting company in East Midlands is seeking an Assistant Manager responsible for shop operations in the absence of the Shop Manager. This role involves leading the team, ensuring high customer service standards, and managing cash procedures. The ideal candidate should be a confident leader, excellent communicator, and customer-focused individual. Experience in retail management is a plus. Full training provided.