Assistant Shop Manager - Abergavenny

Blue Cross; Gilwern; On-site; GBP 20,000 - 25,000; Part time

Job summary

A charitable organization in Wales is seeking a part-time Assistant Manager to enhance the shopping experience and drive sales in their community shop. The role requires retail management experience, leadership skills, and the ability to work flexibly, including weekends and bank holidays. The successful candidate will play a crucial role in supporting volunteers and managing store donations. Competitive benefits package includes generous holiday, health support, and employee assistance.

Benefits

38 days holiday rising to 43

Health and wellbeing support

Free access to GP services

Pension scheme

20% discount on Pet Plan insurance

Annual volunteer days

Qualifications

• Experience in retail management or leadership.
• Ability to guide and motivate a team.

Responsibilities

• Create a warm and welcoming shopping experience.
• Drive sales and source quality donations.
• Support the recruitment and training of new volunteers.

Skills

Previous experience of working in a retail environment

Cash handling and reconciliation experience

Experience of leading a team

Experience of providing great customer experience

Computer and administration skills

Job description

With over 50 charity shops across England and Wales, our Abergavenny shop is based within a community that is rich with history and is well supported by its locals. Our store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store. More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

Requirements

• Previous experience of working in a retail environment
• Cash handling and reconciliation experience
• Experience of leading a team
• Experience of providing great customer experience
• Computer and administration skills

It would also be great if you had:

• Managing volunteers

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:

Benefits

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programme for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers