Assistant Shop Manager

The Disabled Workers Co-operative Ltd.; Willerby; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading charity organization in Willerby is seeking a part-time Team Leader to inspire volunteers and manage shop operations. The ideal candidate will have retail and customer service experience, strong leadership skills, and a passion for inclusivity. This role includes flexible working hours and various employee benefits, including annual leave and training opportunities.

Benefits

35 days annual leave

Flexible working options

Company pension

Excellent training and career development

Wellbeing incentives

Qualifications

• Proven experience in a retail or customer service environment.
• Ability to motivate and lead a team.
• Passionate about retail.

Responsibilities

• Run the shop when the shop manager is absent.
• Inspire and lead a team of volunteers.
• Maintain a strong customer focus.

Skills

Retail experience

Customer service experience

Team leadership

Attention to detail

Solid IT skills

Job description

Position

Permanent - part time, 21 hours a week

Job Overview

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you. You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn.

Key Responsibilities

• Have proven experience in a retail or customer service environment.
• Be passionate about retail.
• Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.
• Have a strong customer focus.
• Have solid IT skills.
• Have a good attention to detail and have a creative eye for shop displays.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Scope Values and Mission

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

Benefits

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Shop Hours

Its important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

Living the Values

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.