Assistant Shop Manager

Cats Protection; West Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading animal welfare charity in the UK is seeking an Assistant Shop Manager to support the Shop Manager in operational activities. Responsibilities include maximizing shop income, managing staff, and embodying the charity's values. Candidates should have experience in retail and team motivation. The position offers health benefits and generous annual leave.

Benefits

Range of health benefits

26 days annual leave plus bank holidays

Qualifications

• Demonstrable learning and experience from working in a relevant retail environment.
• Ability to motivate and manage a team of employees and volunteers.

Responsibilities

• Assist the Shop Manager to maximise shop income.
• Act as brand ambassador for Cats Protection in the Shop Manager's absence.

Skills

Demonstrable experience in a retail environment

Understanding of sales targets

Experience in cash reconciliation

Ability to motivate a team

Job description

Team: Retail

Location: Penwortham

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,977.77 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities

• To assist the Shop Manager to maximise shop income and profitability through the safe day‑to‑day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team

Our retail operation consists of over 80 charity shops. Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you

• Range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about here

How to apply

Application closing date: 13th November 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:

• Anonymised application form
• Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [e-mail] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

This role requires an enhanced DBS check (including the Children's Barred List).