Assistant Shop Manager

Birds; Nottingham; On-site; Part time

Job summary

A well-known retail brand is seeking an Assistant Shop Manager in Chilwell, Nottinghamshire. In this part-time role, you will support the Shop Manager in all operational aspects, ensuring outstanding customer service and motivating your team. The ideal candidate will possess a flexible attitude, supervisory skills, and a sound understanding of shop operations. Competitive salary and great benefits including holiday entitlement and staff discounts are offered.

Benefits

4 weeks holiday per year pro rata

Increasing holiday entitlement after 5 years

Staff discount

Qualifications

• Supervisory experience is desirable but not essential.
• A sound understanding of shop operations and standards for success.
• A flexible attitude to working hours.

Responsibilities

• Ensure excellent customer service is provided by every team member.
• Inspire and motivate your team to increase sales.
• Ensure the shop's visual presentation follows brand image.
• Be compliant with company policies and operational guidelines.

Skills

Supervisory skills

Customer service excellence

Motivational skills

Communication skills

Education

Basic IT knowledge

Good standard of English

Good standard of Maths

Job description

Assistant Shop Manager

Location: Chilwell, Westpoint Shopping Centre, Chilwell, Nottinghamshire, NG9 6DX

Employment Type: Part-time, 25 p/w (Hours: 25 per week, Monday to Sunday). Salary: £12.96 per hour. Shifts will be confirmed but flexible to cover staff holidays, sickness and busy periods.

Purpose: Support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence.

Responsibilities

• Ensure that excellent customer service is always provided by every member of your team.
• Inspire, motivate, train and energise your team to increase sales.
• Ensure that the visual presentation of the shop is in accordance with Birds brand image.
• Be compliant with Company policies and operational guidelines.

Experience

• Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff.
• A sound understanding of shop operations and standards for success.
• A flexible attitude to working hours.
• Good communication and interpersonal skills.

Qualifications

• Basic and practical knowledge of IT.
• Good standard of English and Maths.

Benefits

4 weeks holiday per year pro rata, increasing incrementally each year to 5 weeks holiday per year pro rata (after 5 years continuous service) plus bank holidays. Staff discount.