Assistant Shop Manager

Helen and Douglas House; Marlborough; On-site; GBP 25,000 - 26,000; Part time

Job summary

A local charity shop in Marlborough is seeking a part-time Assistant Shop Manager to help maximise sales and lead volunteers. The role requires excellent customer service and previous retail experience. Offering a salary of £25,087 annually pro rata, this position involves shifts including weekends and requires flexibility. Join us to make a difference in the community.

Qualifications

• Previous experience in charity or mainstream retail.
• Proactive attitude and strong eye for detail.
• Flexibility in work hours is required.

Responsibilities

• Maximise the shop’s sales profits.
• Work with a team of volunteers and staff.
• Support the Shop Manager to achieve objectives.

Skills

Customer service

Organisational skills

IT skills

Working with volunteers

Job description

Assistant Shop Manager

Hours: Part time – 15 hours per week, worked as 2 out of 7 days to include rota'd share of weekend working (Saturday and Sunday)

Location: Marlborough

Salary: £25,087 - £25,758 per annum (pro rata)

Closing date: 24th October 2025 at 12 noon

Interviews: Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Join us as a part time Assistant Shop Manager in our award winning vintage inspired boutique charity shop on Marlborough High Street and become an ambassador for your local Children's Hospice.

You will join a busy shop, working alongside a team of volunteers & staff helping maximise the shop’s sales profits. Great customer service is crucial to what we do, so your previous experience in charity or mainstream retail background will help you hit the ground running. A passion for collectables, vintage and sustainable shopping would also be a great asset to the role.

To thrive, you will need a proactive attitude, good eye for detail, strong organisational and IT skills, and previous experience of working with or managing volunteers in a flexible work environment. You will be supported by the Shop Manager and Area Manager to achieve your objectives.

This is a part role for 15 hours per week. In return we can offer you a salary of £25,087 per annum pro rata.

The shop is open Monday-Saturday 09:00-17:00 and Sunday 10:00-16:00, and the role will require you to work some weekends. Flexibility in when your hours are worked is required as working patterns may change, subject to the needs of the business and the levels of staff and volunteers available to work.

We are committed to getting the best out of our applicants and employees. We have therefore made the commitment to sharing interview questions prior to interview. Should you be offered an interview, we will share interview questions with you in advance. Interviews will be conducted virtually via Microsoft Teams.

ARE YOU READY TO MAKE A DIFFERENCE?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.