Assistant Shop Manager

Naomi House & Jacksplace; Eastleigh; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local charity organization in Eastleigh is looking for an Assistant Shop Manager to oversee daily operations in a retail shop, working part-time (14 hours across 2 days). Responsibilities include supervising volunteers, managing stock and finances, and ensuring compliance with health and safety regulations. Ideal candidates will have strong interpersonal skills and be compassionate. The role includes a competitive salary and various benefits.

Benefits

24 days holiday

Group pension scheme

Life assurance

Supportive work environment

Qualifications

• Experience in retail or shop management is preferred.
• Ability to work with volunteers and manage daily operations.

Responsibilities

• Supervise and train volunteers.
• Produce weekly work rota.
• Ensure financial controls are adhered to.
• Manage health & safety compliance.

Skills

Strong interpersonal skills

Compassionate nature

Job description

Application Deadline: 9 October 2025

Department: Retail

Employment Type: Permanent - Part Time

Location: Eastleigh

Compensation: £12.81 / hour

Overview

Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for an Assistant Shop Manager to help run our shop and raise our profile in the area.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Assistant Shop Managers to reflect this in their approach to work.

Working with your Shop Manager and alongside volunteers, it is essential that you have strong interpersonal skills and a compassionate nature.

The role is part-time 2 days a week, with some regular Saturday working. You will also cover for the Shop Manager’s absence (holidays, regular day off, sickness absence) so flexibility over working days will be needed.

Responsibilities

• Under the guidance and direction of and working with the Shop Manager:
• To provide day-to-day supervision and training of the volunteers, ensuring that tasks are properly delegated in accordance with their experience and abilities.
• To produce a weekly work rota ensuring that the shop is fully staffed during opening hours, arranging cover for holidays and sickness.
• To ensure that adequate donated stock, appropriate to the business, is sourced and priced accordingly.
• To ensure financial controls are adhered to including the till reconciliation, daily banking of takings and weekly reporting of sales to the Finance Manager at Naomi House
• To ensure that the shop premises comply with Health & Safety legislation for staff and customers.
• The management of daily fire risk responsibilities, including means of escape, fire evacuation plan, completion of the fire safety logbook, fire protection (alarms and doors), fire equipment, housekeeping and relevant fire safety training.

More about the role

We are looking for someone to work on a part time, permanent basis.

Hours - 14 hrs per week (over 2 days) Includes some Saturdays.

Salary: £12.81 per hour

Benefits

Benefits include a competitive salary, 24 days holiday, group pension scheme, life assurance and the opportunity to work in an organisation where every job matters!

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

We are an Equal Opportunities employer, welcoming applications from all sections of the community.

Should you require any adjustments, or if you would like to speak to someone before applying, then please contact Debbi Cook, People Advisor on 01962 763707.

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.