Assistant Service Manager (Social Care)

Kisharon Langdon; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading charity for individuals with learning disabilities seeks a dynamic Assistant Service Manager (Floating). This role involves managing supported living services, ensuring high-quality care, and mentoring teams across multiple sites in London. Ideal candidates will have experience in similar roles, strong leadership skills, and the ability to work flexibly. The position offers a range of benefits, including paid holidays and a pension scheme.

Benefits

21 days paid holiday plus bank holidays

Pension scheme

Employee Assistance Programme

Development and career progression opportunities

Qualifications

• Proven experience managing supported living or residential services.
• Strong working knowledge of relevant legislation.
• Flexibility to travel across London.

Responsibilities

• Provide interim and strategic management across services.
• Ensure high-quality, person-centered support.
• Support service teams to deliver excellent care.

Skills

Management of supported living services

Compliance with CQC regulations

Communication skills

Leadership and mentoring

Problem-solving skills

Job description

We are seeking a dynamic and experienced Assistant Service Manager (Floating) to support our Supported Living services for individuals with learning disabilities.

This is a key management role providing flexible and responsive management support across multiple sites, ensuring high standards of care, staff support, and regulatory compliance.

Key Responsibilities

• Provide interim and strategic management across multiple supported living services for adults with learning disabilities, autism, and associated needs.
• Ensure high-quality, person-centered support that promotes independence, dignity, and choice.
• Support and mentor local service teams to deliver consistently excellent care and outcomes.
• Work closely with staff to ensure compliance with CQC regulations and internal quality standards.
• Lead on service improvement initiatives and action plans.
• Monitor and manage budgets, staffing, and resource allocation effectively.
• Liaise with families, professionals, and external stakeholders to ensure effective communication and partnership working.

Qualifications

• Proven experience managing supported living or residential services for adults with learning disabilities and/or autism.
• Strong working knowledge of relevant legislation and regulatory frameworks (e.g., CQC standards).
• Excellent leadership and mentoring skills with the ability to inspire and develop staff.
• Flexibility to travel across London and work across different sites as needed.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work unsociable hours and weekends as required.
• Full UK driving licence and access to a vehicle.
• Disability Confident.

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

About Kisharon Langdon

Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations. Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.

Benefits

• 21 days paid holiday per holiday year plus bank holidays which increases with length of service.
• Pension scheme - NatWest Cushion.
• Blue light card - access to more than 15,000 discounts from large national & local retailers.
• Eyecare benefits - via Vision Express.
• Long service recognition and reward & employer referral bonus.
• Season ticket loan and Bike2Work scheme.
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues.
• Development and career progression opportunities.