Assistant Service Manager (Children’s)

Social Life Opportunities (SoLO); Linlithgow; On-site; GBP 28,000 - 29,000; Full time

Job summary

A vibrant charity in Scotland seeks an Assistant Service Manager for a 9-month maternity cover. The role involves supporting Children's Services through staff management, communication with families, and ensuring service quality. Ideal candidates have experience with learning disabilities, strong organizational skills, and GCSE Maths & English. Join us to make a real difference in children's lives while enjoying competitive benefits in a supportive environment.

Benefits

31 days annual leave including bank holidays (pro rata)

Flexible hybrid working

Comprehensive training and development

Company sick pay

Employee Assistance Programme

Pension scheme

Qualifications

• Experience working in a similar role is essential.
• Strong understanding of the needs of people with learning disabilities.
• Ability to work both independently and as part of a team.

Responsibilities

• Support day-to-day running of Children’s Services.
• Lead on rota planning and staffing cover.
• Maintain accurate records and support audits.

Skills

Experience working in a similar role

Strong organisational and planning skills

Understanding of the needs of people with learning disabilities

Ability to prioritise workloads

Experience using CRM systems

Education

GCSE Maths & English (A–C or equivalent)

Tools

Microsoft Office

Job description

9-month Maternity Cover

£28,255.20 – £28,538.06 (DOE, pro rata)

16 hrs | Office / On-site

Potential for Extension

About SoLO

SoLO (Social Life Opportunities) is a vibrant, inclusive charity that supports children, young people, and adults with learning disabilities to thrive. We provide safe, engaging, and empowering activities that build confidence, develop skills, and promote independence. Our passionate team works together to create meaningful opportunities for our members—and we’re looking for someone who shares our values to join us.

The Role

We are seeking a committed and organised Assistant Service Manager (Children’s) to join our Children’s Services team on a 9-month maternity cover contract, beginning January 2025. There is the possibility of extension depending on organisational needs.

In this role, you will support the Service Manager with the day-to-day running of Children’s Services, ensuring high-quality and person-centred delivery. You will lead on staff rotas, support staff development, maintain service records, and build strong relationships with families and professionals. This is a rewarding position where you can make a real difference to the lives of children with learning disabilities and their families.

Key Responsibilities

• Supporting the management and coordination of Children’s Services
• Leading on rota planning and staffing cover
• Ensuring services meet regulatory, legislative, and organisational standards
• Line managing and developing staff
• Maintaining accurate records and supporting audits
• Communicating with parents, carers, and external professionals
• Contributing to risk management and safeguarding procedures
• Participating in the on-call rota
• Assisting with service planning, monitoring, and evaluation

What We’re Looking For

Essential

• Experience working in a similar role
• Understanding of the needs of people with learning disabilities
• Strong organisational and planning skills
• Ability to prioritise workloads and work both independently and as part of a team
• Experience using CRM systems, Microsoft Office, and rota management tools
• GCSE Maths & English (A–C or equivalent)
• Commitment to safeguarding, equality, and person-centred support

Desir able

• Leadership or management qualification (or willingness to work towards one)
• Experience in service management

Why Join Us?

• 31 days annual leave including bank holidays (pro rata)
• Flexible hybrid working (role-dependent)
• Comprehensive training and development
• Company sick pay
• Employee Assistance Programme
• Pension scheme
• Supportive and values-driven working environment

If you’re passionate about empowering children with learning disabilities and want to work within a supportive charity that puts people first, we’d love to hear from you.

For more information, please access the Job Information Pack on our website.