Assistant Service Manager - Brecon and Crickhowell

Cartrefi Cymru; Brecon; On-site; GBP 27,000 - 32,000; Full time

Job summary

A community care provider in Brecon is seeking an Assistant Service Manager to support individuals with learning disabilities. This role involves working alongside the Service Manager to ensure a high-quality service, leading the team, and promoting independence for those supported. Ideal candidates have experience in social care and a Level 3 qualification in Health and Social Care. The position offers excellent benefits including training opportunities and generous annual leave.

Benefits

Excellent training and development opportunities

25 days annual leave increasing to 30 days

Health and Wellbeing programme

Company pension

Cycle to work scheme

Qualifications

• Experience in social care setting supporting people with learning difficulties.
• Level 3 qualification in Health and Social Care or working towards it.
• Knowledge of Care Council for Wales Code of Practice.

Responsibilities

• Support the Service Manager in daily operations.
• Ensure a safe and caring service for people supported.
• Lead team, monitor performance, and conduct appraisals.

Skills

Experience supporting people with learning difficulties

Caring nature

Flexibility to work shifts

Full driving licence

Education

Level 3 in Health and Social Care

Job description

Come and make a real difference: we’re looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in Brecon.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. As an Assistant Service Manager, you can play a vital role in this.

Position Details

Role: Assistant Service Manager

Location: Brecon and Crickhowell

Hours: 37 hours per week, shift pattern will include weekends and sleep‑ins.

Salary: £27,417 per annum; sleep‑in shifts at £60 per night; travel expenses paid at 45p per mile.

Contract: Permanent

Interviews: We are looking to interview as soon as possible. Please apply at the earliest opportunity.

What you’ll be doing

In this role you’ll be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. You’ll be visible in the day‑to‑day operation of the service, supporting duties in line with the requirements of the people we support. You’ll work shifts on a rota basis, which may include sleep‑ins. In the absence of the Service Manager, you'll have responsibility for the day‑to‑day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one‑to‑one appraisals and holding team meetings. You’ll enjoy building positive relationships with all stakeholders and putting our vision and values into action to deliver a first‑class service. Your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person‑centred and flexible way to make everyday remarkable.

Who we are looking for

• Experience supporting people with learning difficulties in a social care setting.
• Level 3 in Health and Social Care (or actively working towards).
• A strong caring nature to support others to live an enriched life and fulfil their potential.
• A working knowledge and understanding of the Care Council for Wales Code of Practice.
• Flexibility to work shifts and provide cover as required.
• A full driving licence – essential – and happy to travel for meetings and training.
• Access to your own car and happy to use it for transporting people we support to and from activities as well as obtaining business insurance for your vehicle, for which we pay 45p per mile to cover this.

Our Benefits

• Excellent training and development opportunities to achieve qualifications.
• 25 days annual leave rising to 30 days after 5 years’ service, with the option to buy and sell leave.
• Benevolent Fund, confidential financial wellbeing resource available to our colleagues.
• Health and Wellbeing programme – 24 hour access to our Employee Assistance Programme.
• Company pension.
• Cycle to work scheme.
• Benefits and discount platform.
• Eligibility for Blue Light discount card.
• And much more.

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support.

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing

Please note we reserve the right to close this advert early, so we encourage you to apply early for this position.