Assistant Service Manager

Betsi Cadwaladr University Health Board; Wales; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Wales is seeking an Assistant Service Manager to oversee operational management in the Surgical Directorate. The role involves managing clerical services, supporting strategic objectives, and ensuring efficiency in service delivery. Candidates with Welsh language skills are encouraged to apply. This is a full-time position based in Glan Clwyd Hospital, offering a key role in enhancing healthcare services.

Qualifications

• Ability to speak Welsh is desirable; Welsh and/or English speakers welcome.

Responsibilities

• Manage clerical and administration services within the Surgical Directorate.
• Support operational and strategic objectives, contributing to business cases.
• Monitor waiting times and capacity, resolving issues with the management team.
• Provide information to meet performance-related targets.

Job description

Overview

A permanent and a 12 month secondment role full time position has arisen for the role of Assistant Service Managers within the Surgical Management Team at Glan Clwyd Hospital.

Responsibilities

• Responsible for the provision of operational and day‑to‑day management of clerical and administration services within the Surgical Directorate.
• Support the achievement of key operational and strategic objectives for the Directorate, contributing to the production of business cases and operational plans.
• Support achieving standards laid out by the Welsh Government and has a key role in ensuring waiting time targets are met; monitor waiting times, capacity and demand, identify problem areas, and work with the Operational Management Team to resolve issues and ensure a coordinated approach to the delivery of services.
• Ensure routine and ad-hoc information is provided to support the monitoring and achievement of all performance related targets.

Qualifications

• Ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About the Organisation

Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.

Join our team and get the support you need, in line with our Organisational Values and "Proud to Lead" competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.