Assistant Security / Violence & Aggression Officer

Hywel Dda University Health Board; Wales; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional health authority in the United Kingdom is seeking Security / Violence and Aggression Officers to join their Health, Safety and Security Team. Ideal candidates should have a Level 3 Diploma in Security Management and security service experience in healthcare. This role requires supporting operational management at various hospital sites and providing advice and training to staff. Welsh language skills are desirable.

Qualifications

• Level 3 Diploma in Security Management or equivalent experience and knowledge is essential.
• Security management or equivalent experience required.
• Knowledge of CCTV and practical application of the law is needed.

Responsibilities

• Support the operational management arrangements at General Hospital sites.
• Provide advice and training to staff in personal safety.
• Assist Security Adviser with duties related to violence and aggression.

Skills

Security management

Risk Management

CCTV knowledge

Training delivery

Communication in Welsh

Education

Level 3 Diploma in Security Management

Job description

Job overview

An exciting opportunity has arisen for four people to join our Health, Safety and Security Team as Security / Violence and Aggression Officers.

The four vacancies are spread across the Health Board with one vacancy in each of Glangwili General Hospital (Carmarthen), Prince Philip Hospital (Llanelli), Withybush General Hospital (Haverfordwest) & Bronglais General Hospital (Aberystwyth).

Main duties of the job

The main duties of these roles is to:

• Support the operational management arrangements at the Health Board’s General Hospital sites and associated sites, including day to day management of access control, CCTV and Staff ID badge systems;
• Assist the Health Board Security Adviser and Violence and Aggression Case Manager in their duties;
• Provide advice and training to staff in personal safety and provide support to staff affected by violence and aggression.

Level 3 Diploma in Security Management or equivalent experience and knowledge along with Security Service experience in healthcare (or security related service) are essential. Experience of the criminal justice process with enforcement agencies including victim/witness support and thorough knowledge of security related standards and procedures are desirable.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 15 & 16 December 2025.

Person specification

Qualifications & Knowledge

Essential criteria

• Level 3 Diploma in Security Management or equivalent experience and knowledge
• Security management or equivalent experience
• Knowledge of Risk Management techniques and processes.
• Knowledge of CCTV and practical application of the law
• Knowledge of criminal justice process

Desirable criteria

• SIA registration
• Health and Safety Qualification
• Understanding of secure by design and crime prevention
• Understanding of the Protection of Premises Act 2025
• Thorough knowledge of security related standards and procedures

Experience

Essential criteria

• Security Service experience in healthcare (or security related service)
• Security Management experience in healthcare (or security related service)
• Experience in training delivery
• Experience of audits and inspections

Desirable criteria

• Experience of the criminal justice process with enforcement agencies including victim/witness support

Other

Desirable criteria

• Welsh Speaker (Level 1)