Assistant Retail Manager

WEBRECRUIT; City Of London; On-site; GBP 37,000; Full time

Job summary

A retail organization in London is seeking an Assistant Retail Manager to enhance their retail operations. This full-time position involves leading a team, ensuring excellent customer experience, and supporting staff development. Ideal candidates will have retail management experience and strong visual merchandising skills. The role offers a salary of up to £37,000, with various benefits including annual leave and a pension scheme. Applications are encouraged from diverse backgrounds.

Benefits

Salary of up to £37,000

26 days’ annual leave

Pension scheme

Private medical insurance

Learning and development opportunities

Qualifications

• Experience managing retail teams to exceed £500k income.
• Ability to train and inspire a team.
• Experience in a customer-focused role.

Responsibilities

• Support Retail Manager to ensure outstanding retail operations.
• Lead and motivate the retail team.
• Manage financial performance and customer queries.

Skills

Retail management experience

Team leadership

Customer focus

Visual merchandising skills

Job description

Assistant Retail Manager

London (with frequent working in all retail locations)

The Organisation

Our client manages green spaces across London.

They are now looking for an Assistant Retail Manager to join them on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.

The Benefits

• Salary of up to £37,000 per annum, depending on experience
• 26 days’ annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join an inspiring organisation. You’ll have the chance to combine career growth with a one-of-a-kind working environment. No two days will ever feel the same, and you’ll hone your leadership skills in truly unique and vibrant settings.

So, if you’re looking to grow your career and make a real impact, read on and apply today!

The Role

As an Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our client’s flagship shop, pop-ups, and e-commerce channel.

In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.

You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.

Additionally, you will:

• Oversee daily shop operations, including opening/closing, tills, and security
• Manage stock control, deliveries, and e-commerce fulfilment
• Support the recruitment, training, and career development of retail staff
• Co-ordinate rotas and ensure effective deployment of staff across trading channels
• Ensure compliance with health and safety, HR, and company procedures

Please note, this role will involve lifting and manoeuvring stock.

About You

To be considered as an Assistant Retail Manager, you will need:

• Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
• Experience in a customer-focused role
• The ability to train, develop, lead, and inspire a team
• A high level of visual merchandising skills

The closing date for this role is 17th November 2025. Due to the high volume of applications, our client may close this vacancy earlier than the advertised deadline.

Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.

Our client wants to put everyone in the best possible position to succeed and uses the Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button, which you can use to complete the application form in a way that works for you.

Our client is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. They value diversity and encourage applications from candidates from all backgrounds. They believe that the more inclusive they are, the better their work will be.

So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.