Assistant Restaurant Manager

Fortnum & Mason; Camden Town; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious dining establishment in Camden Town seeks an experienced Assistant Restaurant Manager. The role involves leading restaurant operations, maintaining high service standards, and nurturing staff relationships. Candidates should have a flair for customer service and possess strong leadership and communication skills. Competitive pay, bonuses, and generous benefits offered.

Benefits

Competitive hourly rate + paid overtime

Discretionary annual bonus (up to 5% of salary)

Up to 40% store and restaurant discounts

Subsidised staff restaurant

28 days holiday + extra days off

Matched pension scheme

Career development opportunities

Annual staff party and gifts after 5 years

Qualifications

• Experience within Afternoon Tea and Private Dining.
• Ability to lead and motivate a team.
• Strong communication skills for business matters.

Responsibilities

• Lead the restaurant and maintain F&M standards.
• Coach and develop management team for efficiency.
• Manage business performance updates and initiatives.
• Regularly tour the restaurant to ensure quality.
• Chair meetings with managers for team alignment.

Skills

Customer service

Team leadership

Interpersonal skills

Problem-solving

Planning and organizing

Job description

Fortnum & Mason are looking for an exceptional Assistant Restaurant Manager to join our unique team at our beautiful Flagship store in Piccadilly at our Dimond Jubilee Tea Salon Restaurant. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.,

• Leading the restaurant and ensuring it meets and exceeds F&M standards and targets
• Coach and develop your managers to ensure efficiency, leading by example
• Update your management team on business performance, new initiatives and other pertinent issues
• Tour the restaurant regularly
• Chair regular meetings with managers
• Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department
• Cooperating with the General Manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Addressing any issues in a timely fashion.
  Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you!, Experience within Afternoon Tea and Private Dining,
• Excellent interpersonal skills for diplomatically handling staff and customers
• Cooperation and team working skills
• The ability to lead and motivate a team of staff
• The ability to cope under pressure in a fast-paced environment
• Good business awareness for achieving successful performance
• Strong written and oral communication skills for managing business administration and personnel matters
• Strong planning and organisational skills to run a streamlined operation
• The ability to work independently and make decisions confidently
• Problem-solving ability, to resolve issues as they arise
  Competitive hourly rate + paid overtime
• Discretionary annual bonus (up to 5% of salary)
• Up to 40% store and restaurant discounts
• Subsidised staff restaurant using Fortnum's ingredients
• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
• Matched pension scheme and career development opportunities
• Annual staff party and incredible gifts after 5 years