Assistant Property Manager

WizeHire, Inc; Richmond; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent real estate company in the United Kingdom is seeking an Assistant Property Manager to oversee a diverse residential portfolio and ensure excellent service for tenants and vendors. The ideal candidate will have 2+ years of experience in property management, strong communication skills, and proficiency in property management software. This role offers opportunities for growth and competitive compensation packages that reflect your experience.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Qualifications

• 2+ years of experience in property management, facilities coordination, or maintenance operations.
• Strong problem-solving skills and attention to detail.
• Familiarity with home systems (HVAC, plumbing, electrical) is a plus.

Responsibilities

• Receive, prioritize, and assign maintenance requests.
• Provide regular updates to tenants and property owners.
• Review completed work orders for accuracy and satisfaction.
• Review and approve vendor invoices.
• Assist in scheduling seasonal maintenance programs.
• Maintain accurate maintenance records.

Skills

Organizational skills

Multitasking

Communication skills

Problem-solving

Customer service focus

Tools

Property management software

Job description

At Mission Realty, we’re seeking an Assistant Property Manager to play a vital role in our thriving real estate team. As an Assistant Property Manager, you'll be pivotal in managing our diverse residential portfolio, ensuring our tenants, owners, and vendors experience the quality, integrity, and responsiveness that defines us. This is your chance to contribute to a company that’s committed to improving lives and communities through our E.P.I.C. values—Exceptional, Positive attitude, Integrity, and Commitment. You’ll thrive in our supportive environment, where your organizational skills and attention to detail will shine as you oversee day-to-day operations.

We believe in nurturing our team's growth and offer competitive compensation packages that reflect your experience and value. Alongside a competitive salary, you'll enjoy health, dental, and vision insurance, as well as paid time off and holidays. Our collaborative work culture is mission-driven, offering you opportunities to advance within our rapidly expanding organization. Join us in making an impact, not only in the real estate industry but in the communities we serve. At Mission Realty, your work matters, and we can’t wait to see what we’ll achieve together.

Responsibilities

Work Order Management

• Receive, prioritize, and assign maintenance requests from tenants via phone, email, or portal systems. Ensure timely completion and follow-up on all work orders.
• Communicate with vendors and maintenance personnel to schedule repairs, obtain estimates, and ensure high-quality work within budget and timeline expectations.

Resident & Owner Communication

• Provide regular updates to tenants and property owners on maintenance requests, costs, and project timelines. Maintain a professional, solutions-oriented approach in all communications.

Quality Control & Inspection

• Review completed work orders for accuracy and satisfaction. Conduct follow-ups and coordinate property inspections when necessary.

Budget & Invoice Management

• Review and approve vendor invoices, track maintenance costs, and assist in maintaining budget compliance for each property.

Preventative Maintenance

• Assist in scheduling seasonal maintenance programs and recurring services (HVAC, landscaping, pest control, etc.).

Documentation & Reporting

• Maintain accurate maintenance records in the property management system. Generate reports on maintenance activity, vendor performance, and recurring issues.

Qualifications

• 2+ years of experience in property management, facilities coordination, or maintenance operations (preferred)
• Strong organizational and multitasking skills with a proven ability to manage competing priorities
• Excellent written and verbal communication skills
• Familiarity with property management software (e.g., Buildium, AppFolio, Propertyware, or similar)
• Working knowledge of home systems (HVAC, plumbing, electrical, etc.) is a plus
• Strong problem-solving skills and attention to detail
• Reliable, proactive, and customer-service focused

Compensation

About Mission Realty

Mission Realty is a well-established company with 20 years of experience in the real estate industry. Our core mission is to improve lives, families, and communities through our core services and community engagement. We are passionate about our employees, clients, and the communities in which we serve. We strive to be E.P.I.C.: Exceptional, Positive attitude, Integrity, and Commitment.