Assistant Project Coordinator: Stakeholder Delivery & Impact

WIBank; Preston; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

26 days leave

Pension up to 14% employer

Performance bonus up to 7.5%

Healthcare plan

Gym discounts

Job summary

WIBank is seeking an Assistant Project Co-ordinator in Lancashire to support the Delivery Manager in coordinating customer and third-party operations across low-complexity projects. You will work with internal and external stakeholders to ensure timely delivery and issue resolution.

The role requires strong Microsoft Office skills, excellent communication, and a proven customer service track record. A full UK driving licence is essential.

Qualifications

• Good understanding of Microsoft applications (Word, Excel, PowerPoint).
• Communication skills to engage with customers and stakeholders.
• Proven track record of providing exceptional customer service.

Responsibilities

• Assist the Delivery Manager in identifying customer and third-party risks for lower complexity projects.
• Develop Customer and Third-Party Action Plans with Environment & Sustainability teams.
• Provide direction on ownership and resolution of customer contacts per SLAs and agreements.
• Contribute to project reviews and monthly reports on customer/stakeholder management.
• Build strong communication with the Area Engagement Lead.
• Ensure all customer and Third-Party permissions are in place before start on site.
• Undertake site visits to monitor project performance for customer/third-party activities.
• Support other coordinators on more complex projects when needed.

Skills

Communication skills

Customer service

Driving licence (UK)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

WIBank is seeking an Assistant Project Co-ordinator in Lancashire to support the Delivery Manager in coordinating customer and third-party operations across low-complexity projects. You will work with internal and external stakeholders to ensure timely delivery and issue resolution.

The role requires strong Microsoft Office skills, excellent communication, and a proven customer service track record. A full UK driving licence is essential.