Assistant Planning Manager

Network Plus; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

Network Plus in Manchester seeks an Assistant Planning Manager to support the Planning Manager in programming client work to meet SLAs and expectations. You will focus on streetworks performance management across the contract and liaise with internal and external sources.

The role requires utilities sector experience, planning/coordinator capabilities, and strong communication skills to drive improvements and ensure efficient service delivery.

Qualifications

• Experience in the Utilities sector.
• Experience in a planning / coordinator role.
• Streetworks and SAP experience would be advantageous.
• Excellent communicator both written and verbal.
• Ability to prioritise workload, multi-task and work under tight time pressures.

Responsibilities

• Assist in taking ownership of workstreams, coordinating the work from receipt, through to job completion.
• Overseeing the scheduling of work in accordance with SLA and permits.
• Reporting weekly of streetworks performance to SLT, operations, LDPs and wider team – mitigating and monitoring performance and driving continual improvements within the CMO.
• You will manage the end-to-end defect and interim process including controlled feedback to the Client, LDP and Local Authorities as required.
• Understanding the SAP system ensuring your team use it correctly.
• Liaise with SDS/SDM/OM and LDPs to ensure programmes are delivered.
• To ensure that all the client and operational requirements are met in a professional and efficient manner.
• You will ensure comments are fed into the Street Manager; coaching and upskilling all teams to improve communications and relationships with the Local Authority.
• Continue to develop and maintain HA relationships, driving regular meetings with all areas (dependant on work volumes within a specific HA)
• To provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
• To provide a positive and innovative input into the team, through provision of solutions to problems and embracing change, including depot visits where required.

Skills

Utilities sector experience

Planning / coordinator experience

Excellent communicator

Prioritise workload

Tools

SAP

Job description

Description

As an Assistant Planning Manager, you will assist the Planning Manager in providing support to ensure that the clients work is effectively programmed meeting SLAs and customers’ expectations - through communication with internal and external sources, as well as key focus on the management of streetworks performance across the contract.

Key Responsibilities

• Assist in taking ownership of the workstreams, coordinating the work from receipt, through to job completion.
• Overseeing the scheduling of work in accordance with SLA and permits.
• Reporting weekly of streetworks performance to SLT, operations, LDPs and wider team – mitigating and monitoring performance and driving continual improvements within the CMO. Including driving successful recording and root cause identification for all financial penalties (S74 & FPNs).
• You will manage the end-to-end defect and interim process including controlled feedback to the Client, LDP and Local Authorities as required.
• Understanding the SAP system ensuring your team use it correctly.
• Liaise with SDS/SDM/OM and LDPs to ensure programmes are delivered.
• To ensure that all the client and operational requirements are met in a professional and efficient manner.
• You will ensure comments are fed into the Street Manager; coaching and upskilling all teams to improve communications and relationships with the Local Authority.
• Continue to develop and maintain HA relationships, driving regular meetings with all areas (dependant on work volumes within a specific HA)
• To provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
• To provide a positive and innovative input into the team, through provision of solutions to problems and embracing change, including depot visits where required.

Experience and Qualifications

• Experience of working within the Utilities sector
• Experience in a planning / coordinator role
• Streetworks and SAP experience would be advantageous.
• Excellent communicator both written and verbal
• Ability to prioritise workload, multi-task and work under tight time pressures

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.