Assistant Operations Manager: Hospitality Ops Lead

Compass Group; Woking; On-site; GBP 32,000; Full time

Job summary

A leading hospitality provider in Woking seeks an experienced Assistant Operations Manager. This role focuses on supporting operations, enhancing service quality, and driving team performance within the retail hospitality outlets at RHS Garden Wisley. The ideal candidate will have strong management skills and a background in hospitality, providing opportunities for personal and professional growth in a dynamic environment.

Benefits

20 days annual leave plus bank holidays

Free meals on duty

Free on-site parking

Exclusive travel discounts

Access to wellness classes

Digital GP services

Pension scheme

Career development programs

Qualifications

• Proven experience managing high-performing teams across multiple sites.
• Demonstrated success in operational management roles.
• Strong background in food service or related hospitality operations.

Responsibilities

• Provide leadership to ensure food quality and service standards.
• Identify opportunities for improvement and implement changes.
• Support Operations Manager with auditing processes and feedback analysis.
• Promote a customer-centric culture and enhance satisfaction.

Skills

Leadership

Team management

Operational management

Customer service

Problem-solving

Tools

Digital tools

Job description

A leading hospitality provider in Woking seeks an experienced Assistant Operations Manager. This role focuses on supporting operations, enhancing service quality, and driving team performance within the retail hospitality outlets at RHS Garden Wisley. The ideal candidate will have strong management skills and a background in hospitality, providing opportunities for personal and professional growth in a dynamic environment.