Assistant Operations Manager

Ben's Careers; City of Edinburgh; Vor Ort; GBP 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Weekly performance bonus

Zusammenfassung

Ben's Gutters in Edinburgh is seeking an Assistant Operations Manager to oversee a team of subcontractors, schedule daily work, and ensure timely delivery with high standards. The role requires strong organization, communication, and customer service skills in a busy operations environment.

Based at our Scotland Office in Edinburgh, this full-time position offers a structured daily routine, Monday–Friday with occasional Saturdays.

Qualifikationen

• Must be organized and able to multitask in a fast-paced environment.
• Excellent customer service skills.
• Good written and verbal English.
• Good computer literacy.

Aufgaben

• Oversee a team of subcontractors who are on the road daily.
• Schedule and confirm their work to ensure timely delivery.
• Ensure jobs are completed on time and to a high standard.
• Loster with customers to keep satisfaction high.

Kenntnisse

Organization

English proficiency

Customer service

Computer literacy

Multitasking

Jobbeschreibung

Assistant Operations Manager Role

This is a fast-paced role within a busy Operations department of a nationwide roof, window and gutter maintenance company. Ben's Gutters provides roof and gutter cleaning across the UK, including Northern Ireland, for residential and commercial properties.

The role is to ensure that all work booked in is delivered within a set time frame. Dealing with customers and guys on the job to ensure the work gets delivered promptly and systematically.

Your job will be to oversee a team of subcontractors who are on the road daily, schedule and confirm their work and make sure the jobs are completed on time and to a good standard.

There is also a weekly performance-based bonus on top of the basic salary.

We are looking for candidates who can multitask in a fast-paced environment who are organised and like things clean and tidy.

• Someone who is organised and like things clean and tidy.
• Good written and verbal use of the English language.
• Excellent customer service skills.
• Good Computer Literacy

This role is for Monday to Friday (40 hours a week) and one Saturday a month, and is based at our Scotland Office in Edinburgh.

P.S. We don't use AI to screen our CVs, only humans.

Job Types: Full-time, Permanent

Licence/Certification: Full Valid Manual Driving licence (preferred)

Work authorisation: United Kingdom (required)