Assistant Office Administrator

Munchkin Sports; City Of London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A sports organization in London is seeking an administrative support professional to handle client bookings and oversee various platforms. The ideal candidate will possess strong communication and problem-solving skills, as well as the ability to manage tasks effectively. Responsibilities include taking enquiries, managing stock, and ensuring operational efficiency. This role offers an opportunity to work in a dynamic environment.

Responsibilities

• Handling email and call enquiries including taking bookings.
• Administering C4Kids and Pebble Platforms.
• Take party bookings, prep admin boxes and party bags.
• Book weekend locations for each term via the appropriate platform or venue contact.
• Prep weekend admin boxes.
• Create daily registers for ASCs and Camps.
• Support debt management processes for ASCs and Camps.
• Clothing stock control liaising with departments.
• Provide weekly attendance returns for WAC, ASC, Weekends.
• Ad hoc tasks as required.

Skills

Effective Communication

Problem-Solving

Time Management

IT Proficiency

Customer Engagement

Attention to Detail

Teamwork

Organisational Excellence

Job description

KEY RESPONSIBILITIES

• Handling email and call enquiries including taking bookings
• Administering C4Kids and Pebble Platforms
• Take party bookings, prep admin boxes and party bags.
• Book weekend locations for each term via the appropriate platform or venue contact
• Prep weekend admin boxes
• Create daily registers for ASCs and Camps
• Support debt management processes for ASCs and Camps, ensuring timely follow-ups and escalations when necessary.
• Clothing stock control liaising with departments to meet requirements
• Provide weekly attendance returns for WAC, ASC, Weekends (including conversion table) and post Camp
• Ad hoc tasks as when required

QUALITIES AND SKILLS

• Effective Communication: Strong verbal and written skills, ensuring clarity.
• Problem-Solving: Ability to identify challenges, evaluate solutions, and implement effective resolutions.
• Time Management: Prioritising tasks to meet deadlines and maintain efficiency.
• IT Proficiency: Comfortable using relevant tools and technologies for administrative management.
• Customer Engagement: Ensuring excellent service and fostering strong client relationships.
• Attention to Detail: Commitment to accuracy, thoroughness, and process reliability.
• Teamwork as a competence is the ability to collaborate effectively with others by sharing responsibilities, communicating openly, and contributing to objectives
• Organisational Excellence: Ability to maintain structured workflows to ensure operational efficiency