Assistant Office Administrator

Munchkin Sports; Bromley; On-site; GBP 25,000 - 32,000; Full time

Job summary

A children's sports organization in Bromley seeks an administrative professional to manage enquiries, bookings, and platforms. The role requires strong communication skills, problem-solving abilities, and attention to detail. Responsibilities include overseeing admin tasks and ensuring client satisfaction. Join a vibrant team dedicated to engaging children in sports activities.

Responsibilities

• Handle email and call enquiries including taking bookings.
• Administer C4Kids and Pebble Platforms.
• Prep weekend admin boxes and create daily registers.

Skills

Effective Communication

Problem-Solving

Time Management

IT Proficiency

Customer Engagement

Attention to Detail

Teamwork

Organisational Excellence

Job description

Key Responsibilities

• Handling email and call enquiries including taking bookings
• Administering C4Kids and Pebble Platforms
• Take party bookings, prep admin boxes and party bags.
• Book weekend locations for each term via the appropriate platform or venue contact
• Prep weekend admin boxes
• Create daily registers for ASCs and Camps
• Support debt management processes for ASCs and Camps, ensuring timely follow-ups and escalations when necessary.
• Clothing stock control liaising with departments to meet requirements
• Provide weekly attendance returns for WAC, ASC, Weekends (including conversion table) and post Camp
• Ad hoc tasks as when required

Qualities And Skills

• Effective Communication: Strong verbal and written skills, ensuring clarity.
• Problem-Solving: Ability to identify challenges, evaluate solutions, and implement effective resolutions.
• Time Management: Prioritising tasks to meet deadlines and maintain efficiency.
• IT Proficiency: Comfortable using relevant tools and technologies for administrative management.
• Customer Engagement: Ensuring excellent service and fostering strong client relationships.
• Attention to Detail: Commitment to accuracy, thoroughness, and process reliability.
• Teamwork as a competence is the ability to collaborate effectively with others by sharing responsibilities, communicating openly, and contributing to objectives
• Organisational Excellence: Ability to maintain structured workflows to ensure operational efficiency