Assistant Merchandiser - Textiles - Hybrid (TGN5578)

HSBC Group; Manchester; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Annual performance bonus

Workplace pension

BUPA Employee Assistance Programme

Annual Health & Wellbeing initiatives

Free Parking on site

Employee discount - 60% off all HSBC/B

Job summary

HSBC Group is seeking a detail-focused merchandising support professional to assist in reporting, forecasting data, and administration. You will update weekly store orders and sales, input data into forecasting systems, and produce insightful reports using Power BI.

You will also process supplier invoices, monitor stock levels, and maintain system integrity, with collaboration across internal teams and freight partners. Hybrid working available, with on-site support in Manchester.

Qualifications

• Experience in planning and reporting for merchandising or supply chain.
• Ability to manipulate data and build reports.
• Strong communication with suppliers, customers and internal teams.
• Familiarity with forecasting processes and stock management.

Responsibilities

• Weekly update of store orders and till sales to aid forecasting and decision making.
• Data input into forecasting system including min stocks and missed sales.
• Process and comment on stock availability reports; manage out-of-stock issues.
• Generate weekly Power BI reports showing service levels by category.
• Process supplier invoices and follow up short shipments as needed.
• Maintain up-to-date internal systems after invoices are received and check critical paths with suppliers.
• Ensure open order records align with supplier data; update docking and container dates.
• Create ad hoc reports (P&L, sales/colour ranking, EOS stock) as required.
• Forecast a small number of SKUs as needed by department.

Skills

Planning

Data analysis

Communication

Forecasting

Stakeholder mgmt

Tools

Power BI

Excel

Forecasting system

Job description

You will support the merchandising team with the production of reports and general administration duties, to improve overall output and efficiencies.,

Responsibilities

• Weekly update of store orders and till sales, provide internal updates on sales from previous weeks to aid forecasting and decision making.
• Data Input into forecasting system where required; min stocks, missed sales, and maintain system with accurate information.
• Downloading, processing and re- uploading stock availability reports and producing comments relating to out of stocks
• 1.5 weeks cover
• Processing invoices received from suppliers; follow up short shipments where applicable.
• Ensuring internal systems are up to date once invoices received.
• Checking critical paths from applicable suppliers; movements queried where required and relayed back to merchandisers.
• Monthly checks in place to ensure our open order records mirror that of suppliers.
• Ensuring system is up to date with live docking and booked container dates.
• Generating weekly report from detail held in Power BI to show service level for each category and support merchandiser with a report on variances from projections.
• Updating the service predictor as per requirements of merchandiser.
• Generating purchase orders for all categories where required and sending to suppliers.
• Ad hoc reports to be set up and/or maintained as per instruction given from merchandisers; these would include but are not limited to P&L report, sales/colour ranking, EOS stock declarations, rolling changes.
• Checking allocation orders and inputting into system accordingly once reviewed
• Checking new launch visibility online and work with internal teams and customer to correct where required.
• Liaising with freight forwarders; air freight and sea freight. Reporting requirements where applicable
• New launch reports set up and maintained where required.
• There may be a requirement to forecast a small number of skus depending on dept needs.

Supplier/Customer Management

• Place orders with the mill in a timely manner, adhering to lead times given, to ensure that customer delivery requirements are met. Orders placed by either sea or air freight depending on delivery time scales.
• Regular communication with the supply base including on site/ teams' meetings where required to maintain expected levels of service.
• Management of the suppliers to ensure that all deliveries arrive at the specified time, being fully aware of any delays or stock shortages. Liaise with customer as and when required.

Core Competencies: Planning

• Experienced at making decisions independently where necessary and accepting responsibility for those decisions.

Training (Coaching & Development)

• To take part in development activities to support the duties of the post or enhance personal development.

Systems

• Knowledge of Microsoft word packages particularly Excel, ability to manipulate data and build reports.
• Ability to adapt well to implementation of new systems

Communication

• Experienced in communicating with suppliers, customers, line managers, peer groups and supporting departments through excellent verbal and written communication.
• Ability to establish, develop and maintain supplier and customer relationships with professionalism

Behaviour

• To always promote a positive and professional culture across areas of the business. Annual Performance bonus based on company performance
• Workplace pension
• Financial wellbeing support & initiatives provided by HSBC
• BUPA Employee Assistance Programme
• Annual Health & Wellbeing initiatives
• Paid annual leave above statutory minimum
• Paid sick leave
• Enhanced Maternity and adoption leave
• Parental leave
• Remote / hybrid working (50 days per annum)
• Career Development
• Free Parking on site
• Employee discount - 60% off all products