Assistant Medical Secretary

NHS; York and North Yorkshire; On-site; GBP 22,000 - 30,000; Part time

Job summary

A healthcare organization in York is recruiting an Assistant Medical Secretary to support the Acute Medicine department. The ideal candidate should have excellent administrative skills, audio-typing experience, and be able to manage patient queries effectively. This position offers 26 hours of work per week with a commitment to providing high-quality support. A range of benefits, including a generous holiday allowance and NHS pension scheme, is available.

Benefits

NHS Pension Scheme

27 days holiday rising to 33 days

Relocation package of up to 30% of salary

Employee Assistance Programme

Learning and development opportunities

Qualifications

• 6 months minimum Secretarial/Administrative experience.
• Ability to communicate with Consultant Physicians and wider team.
• Experience in an NHS environment is preferred.

Responsibilities

• Typing clinical and administrative letters.
• Answering telephone enquiries.
• Dealing with patient queries.

Skills

Excellent administration skills

Audio-typing experience

Good understanding of customer relations

Knowledge of Microsoft Office

Knowledge of complex medical terminology

Good organizational skills

Education

Educated to GCSE Level or equivalent

Word Processing skills to RSA3/NVQ3 Level

AMSPAR typing experience

ECDL typing experience

Job description

York and Scarborough Teaching Hospitals NHS Foundation Trust

Assistant Medical Secretary

The closing date is 19 November 2025

We are recruiting for an Assistant Medical Secretary to join the Secretarial Team for 26 hours per week within the Acute Medicine department, based at York Teaching Hospital. You will provide support to the Medical Secretary and their Consultant Teams.

Excellent administration/secretarial skills and audio-typing experience/qualifications are required, as well as a good understanding of customer relations. You will be required to deal with queries from patients, Consultants and GPs.

Main duties of the job

You will be responsible for typing clinical and administrative letters, answering telephone enquiries and dealing with patient queries, as well as covering the Medical Secretaries during periods of absence.

The successful candidate will be required to have good organisational skills, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.

They will also be required to work unsupervised and communicate with Consultant Physicians and wider team members on a regular basis.

About us

For further information on what it is like to work for our Trust please visit:

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Experience and Knowledge

• Knowledge of Microsoft Office (Word, Excel and Outlook)
• Thorough knowledge of complex medical terminology
• Previous Secretarial/Administrative experience (6 months minimum)

Qualifications and Training

• Educated to GCSE Level or equivalent. English at C or above - or equivalent qualification/demonstrable experience
• Word Processing and Computer literacy skills to RSA3/NVQ3 Level
• AMSPAR or equivalant typing experience
• ECDL or equivalant typing experience
• Previous Office/Administrative experience in an NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust