Assistant Manager, Transition Lab, Clients & Markets, Manchester

Deloitte LLP; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading consulting firm is seeking an Assistant Manager to support its Transition Lab programme in Manchester. The role involves managing multiple Labs, stakeholder coordination, and developing impactful content. Ideal candidates are highly organized, possess excellent communication skills, and can work both independently and collaboratively. This hybrid position offers significant professional growth and development through exposure to senior stakeholders and executive development programs.

Qualifications

• Proven ability to support multiple projects simultaneously with attention to detail.
• Experience in supporting complex relationships and managing competing demands.
• Strong written and verbal communication skills.

Responsibilities

• Provide comprehensive support to Lab Managers across the entire Lab lifecycle.
• Deliver clear, high-quality in-person and virtual sessions.
• Lead coordination of essential client stakeholder calls.

Skills

Project management support

Stakeholder management

Communication & relationship building

Content and tech proficiency

Teamwork and collaboration

Business acumen

Job description

Are you a highly organised and communicative professional with a passion for client success? We are seeking a talented Assistant Manager to join Deloitte's flagship Transition Lab programme, delivering unparalleled executive development experiences for our most senior clients.

Key skills and experience required

• Project management support: Proven ability to support multiple projects simultaneously, with meticulous attention to detail and seamless operation in a fast‑paced environment. Highly organised with initiative to prioritise and seek guidance.
• Stakeholder management: Excellent coordination skills and experience in supporting complex relationships and managing competing demands. Client‑facing experience is desirable.
• Communication & relationship building: Strong written and verbal communication skills, with the ability to build robust internal relationships and confidently interact with Deloitte Partners.
• Content and tech proficiency: A keen interest and proven ability to quickly learn new technologies and software platforms. Skilled in synthesising complex information into clear, concise content while under pressure.
• Teamwork and collaboration: Ability to work independently and collaboratively, demonstrating initiative, self‑motivation, and a results‑oriented approach. A strong desire to deliver high‑quality work and proactively support team success is essential.
• Business acumen: A genuine curiosity about client issues and a willingness to actively learn and understand them. Previous experience with the Transition Lab programme is desirable.

Responsibilities

• This dynamic role requires drive, commitment, and resilience, involving diverse responsibilities and stakeholders.
• End‑to‑end Lab support: Provide comprehensive support to Lab Managers across the entire Lab lifecycle, from initial kick‑off calls to post‑Lab follow‑up communications, managing 10‑15 Labs concurrently.
• Digital onboarding & briefings: Deliver clear, high‑quality in‑person and virtual sessions to brief Lab team members on their roles and navigation of the Digital Lab space.
• Client stakeholder coordination: Lead the coordination of essential client stakeholder calls, including agreeing on team roles, briefing executive assistants, and ensuring timely completion of tasks. Join the stakeholder calls where necessary and capture key insights.
• Impactful content development: Draft tailored Lab content, incorporating client materials and synthesising stakeholder interview notes into key themes and priorities for Manager review.
• Live content creator: During a Lab session, capture and synthesise relevant content live using bespoke software and ensuring any technical issues are resolved seamlessly without any impact on the client experience.
• Post‑Lab delivery: Ensure the timely delivery of critical post‑Lab reflection letters, vital for client value realisation.

Location and Working Arrangement

You'll be based in Manchester with a hybrid working policy. The role will support regional Lab delivery and requires onsite presence to deliver in‑person Transition Labs at times from 8 a.m. across several Deloitte office locations, including Manchester, Leeds, Edinburgh, Birmingham, Bristol. On occasion, you may need to attend meetings or training at Deloitte’s dedicated area in 1 New Street Square, London.

Growth and Development

This high‑profile, high‑impact role offers significant personal and professional development. As part of the Executive and Board Programme team, you will gain exposure to senior stakeholders, enhance your business acumen, and experience the “gold standard” of executive development.