Assistant Manager (Technical) Gloucester Riga

Halfords Group PLC; England; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading automotive service provider in Gloucestershire is looking for an Assistant Manager to help drive the success of their Fusion centre. The role includes managing operations, leading a team, and enhancing customer satisfaction. Ideal candidates will have experience in workshop environments, customer service, and hold relevant vehicle maintenance qualifications. The position offers competitive pay, a bonus scheme, and various employee benefits, including discounts and health plans.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off retail products

Financial planning support

GP Access, 24/7

Health Cash Plan

Pension Scheme & Life Assurance

Career progression opportunities

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues.
• Strong technical/mechanical knowledge is essential.

Responsibilities

• Assist Centre Manager in daily operations and customer service.
• Drive profitability while enhancing the customer journey.
• Work alongside technicians in the workshop.

Skills

Customer satisfaction management

Coaching and training

Technical/mechanical knowledge

Workshop operations understanding

Communication skills

Organisational skills

IT proficiency

Time management

Education

Level 2 or Level 3 qualification in Light Vehicle Maintenance

Tools

Own set of tools

Job description

Apply now Job no: 562332
Work type: Full time
Site: Gloucester
Categories: Mechanic, Autocentre Management
Location: Gloucestershire
Salary: Maximum £33,100 per annum + bonus
Business Area: Autocentres

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success.

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

What we’re looking for:

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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