Assistant Manager (Technical) - Farnham Common

Halfords; Farnham Royal; On-site; GBP 27,936 - 33,100; Full time

Benefits offered by this job

Annual leave of 5.6 weeks

Discounts on garage bills

Financial planning support via Wagestream

Health Cash Plan

Pension Scheme & Life Assurance

Job summary

A leading automotive service provider in Farnham Royal is seeking an Assistant Manager (Technical) to support the Centre Manager in daily operations. The role requires strong technical knowledge and a passion for customer service, with the expectation to coach team members and ensure compliance with safety standards. Applicants should hold relevant vehicle maintenance qualifications and possess excellent communication skills. This full-time position offers competitive pay, bonuses, and comprehensive benefits, promoting long-term career progression.

Qualifications

• Experience in delivering high levels of customer satisfaction through effective management.
• Strong technical knowledge ideally supported by vehicle maintenance qualifications.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily operations and customer service alongside the Centre Manager.
• Coach and develop team members on the job.
• Ensure compliance with Health & Safety standards.

Skills

Customer satisfaction delivery

Coaching and training

Technical knowledge

Compliance with Health & Safety

Communication skills

Organizational skills

IT proficiency

Education

Level 2 or Level 3 qualification in Light Vehicle Maintenance

Tools

Set of tools

Job description

Assistant Manager (Technical) - Farnham Common

Ready for the next step in management with the UK’s largest automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this could be the perfect opportunity for you. Apply today!

Base pay range

• £27,936 - £33,100 per annum + bonus
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week (this centre is closed on Sundays)
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

What We’re Looking For

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Retail